An important update on the closure of Financial Wisdom

Financial Wisdom Limited (Financial Wisdom) has closed

Financial Wisdom is part of the Commonwealth Bank Group (CommBank). From 12 May 2020, Financial Wisdom ceased providing licensee services and no longer has any financial advisers authorised to provide financial advice under its licence.  

If you have any questions about the financial advice you have received while your adviser was authorised by Financial Wisdom, please contact your financial adviser in the first instance.

What you should do if you are not satisfied with our services

If you are not satisfied with the services provided to you by your financial adviser when they were licensed by Financial Wisdom, we encourage you to:

• Discuss your complaint with your financial adviser in the first instance.
• If you would prefer not to discuss your complaint with your financial adviser directly or if your complaint has not been resolved to your satisfaction, you can contact the CBA Group Customer Relations team.

CBA Group Customer Relations is the escalation point for client feedback with a particular responsibility for resolving complaints. 

How to get in touch

• Writing: CBA Group Customer Relations Reply Paid 41 Sydney NSW 2001
• Email: customerrelations@cba.com.au
• Phone: 1800 805 605