Help & support
You could save on electricity and earn CommBank Yello points with wholesale prices and a simple monthly subscription fee.
Amber is an energy retailer and technology company rolled into one - perfect for households with solar, batteries or electric vehicles. With Amber you can:
Eligible CommBank Yello customers can earn points with Amber Electric. To check your eligibility or benefits, tap CBA Yello in the CommBank app. Discover CommBank Yello.
Earn up to 15,000 Yello Points annually when you sign up to Amber (1,250 points issued monthly). T&Cs apply3
Earn up to 15,000 Yello Points annually when you sign up to Amber (1,250 points issued monthly). T&Cs apply3
Earn up to 18,000 Yello Points annually when you sign up to Amber (1,500 points issued monthly). T&Cs apply3
Earn up to 24,000 Yello Points annually when you sign up to Amber (2,000 points issued monthly). T&Cs apply3
If you're eligible:
Get live wholesale energy prices, with zero markup added: no fixed rates with a retailer’s profit built in.
Keep 100% of what your battery earns: Amber caps their fees, not your earnings.
Sit back while SmartShift buys and sells for you, automatically, 24/7: no manual scheduling required.
Pay the wholesale rate for your energy, updated every 5 minutes, with no markup added.
Change plans or leave anytime, with no penalty.
Live prices, 12-hour forecasts, and your home usage, all in one place.
One flat fee for Amber’s service; your energy costs are simply passed through at wholesale rates.
CommBank has an ownership interest in Amber. Amber and CommBank have entered into a strategic relationship agreement. You should read Amber’s Terms and Conditions, and Privacy Statement before making any decision about their service.
By commencing the sign-up process, Amber will collect and handle your personal information under its Privacy Policy. If you sign up, Amber will be your service provider and will handle all technical enquiries, complaints and servicing.
1 Find out more about Amber.
To get in touch, visit the Contact us section of Amber’s website.
By commencing the sign-up process, Amber will collect and handle your personal information under its Privacy Policy. If you sign up, Amber will be your service provider and will handle all technical enquiries, complaints and servicing.
CommBank has an ownership interest in Amber. Amber and CommBank have entered into a strategic relationship agreement. You should read Amber’s Terms and Conditions, and Privacy Statement before making any decision about their service.
A Basic Plan Information Document or Fact Sheet is available upon request for this plan.
2 Based on 2025 Market Price Cap data, Australian Energy Market Commission. Price spike events and duration vary by state/territory.
3 Eligibility for CommBank Yello Offers
If you’re a CommBank Yello, Yello Plus, Gold or Diamond customer, you could earn up to 24,000 CommBank Yello points (paid in 12 monthly instalments) in connection with this offer, subject to the eligibility requirements set out below.
Customers who qualify for:
This offer applies to any new Amber Electric residential electricity plan, in areas where Amber is available, including NSW, Victoria, SA, ACT and Southeast Queensland. Yello Points are earned per new Amber service customer, per Amber account. To qualify to earn Yello Points under this offer, customers must be eligible for CommBank Yello, qualify for the applicable CommBank Yello tier(s), and become a new Amber service customer by signing up to an eligible Amber Electric plan between 1 October 2026 and 30 September 2027 (inclusive). Customers must have not held an Amber account at any time between 30 September 2025 and 30 September 2026.
Any caps, limits or restrictions on the number of points that may be earned apply as set out here: Yello Points are credited in 12 equal monthly instalments, for a maximum of 12 months per customer. Customers must remain an active Amber service customer with a current Amber monthly subscription and continue to meet the applicable CommBank Yello eligibility at time of points being credited, to remain eligible for the monthly instalments. If a customer ceases to be an Amber service customer, they will still receive the instalment for the calendar month in which they ceased to be a customer (credited in the following month), but will not receive any further instalments, and no instalments already credited will be reversed. The redemption, expiry and use of CommBank Yello points are governed by the CommBank Yello Terms and Conditions available at commbank.com.au/commbank-yello. CommBank Yello points earned under this offer are not transferable to any other person and are linked solely to the CommBank Yello account of the customer who earned them. Amber and/or CommBank reserves the right to withdraw, vary or substitute this offer and/or the CommBank Terms and Conditions at any time
Commonwealth Bank of Australia ABN 48 123 123 124
