Help us improve our website by completing a quick survey. Start survey now

Upgrade your browser for the best CommBank website experiences. Click here.


Understanding property valuations

Finding out what your property is worth can help you make important decisions, such as when to sell, and how much equity you can access in your home like renovating or investing.

Getting a property valuation is also an essential part of the home loan application process. They are used to determine the value of a property that will act as security against your home loan and may need to be carried out when you buy a new property, refinance, or want to access the equity in your home. We will let you know if your property requires a valuation and what you will need to provide, as part of the mortgage application process.

It’s not an exact science, which is why a valuation, by a qualified Valuer, shouldn't be confused with an appraisal carried out by a real estate agent.

To assess a property’s value, a valuer will measure the property, record details on the number and type of rooms, along with fixtures, fittings and any improvements. A property’s unique attributes will also be taken into account, such as:

  • Location
  • Building structure and condition
  • Building and structural faults
  • Standard of presentation and fit-out
  • Access, such as good vehicle access and a garage
  • Planning restrictions and local council zoning.

The Valuer combines these attributes, together with recent comparable sales in the surrounding area and prevailing market conditions, to produce a valuation report.

We can help

Ready to apply or want to discuss your home loan needs?


Already a customer banking online with us?

Save time by using your NetBank details. 


Make appointment in NetBank

New customer or don't bank online with us?

Make an appointment online


Important information

Customer ordered valuations are available on eligible properties in selected areas only. Provision of a valuation by Valuation Exchange does not imply that the Commonwealth Bank will approve your loan application nor necessarily accept the valuation or the subject property as security. Fees apply. Full terms and conditions are available on the Valuation Exchange website.