Who we are

With a focus on the future, the Guidance and Support Service teams collaborate to develop the most innovative solutions and effective ways of working. We’re driven to make things simpler and better for everyone, starting with our people.  

Our teams


Want to be part of the bigger picture? We make sure our customers know who we are and what we stand for. We create and drive a range of strategies to promote our brand, reputation, products and services to our 10+ million retail and business customers.

We’re pushing the boundaries of imagination, finding creative ways to introduce market-leading innovations. Engaging our customers on social media and drawing valuable insights from every interaction makes our role super exciting. Working with the brightest people in the industry, you’ll be part of delivering best-in-class marketing. 



Is crunching numbers your passion? We partner with all areas of the Group to provide specialist advice including finance, audit, treasury, tax, investor relations, property and security.

Our diverse team includes accountants, analysts, traders, data scientists, behavioural psychologists, auditors, client service and facility management staff, property and construction managers, and security experts… we could go on! The impact your role has is significant – you’ll help us maintain a resilient balance sheet and guide internal and external stakeholders in their business decisions. 

Group Corporate Affairs & Communications

The Corporate Affairs team consists of Group Communications, Corporate Responsibility, Corporate and Regulatory Policy and Government and Industry Affairs. Together, we seek to protect and enhance CommBank’s reputation, advising on matters that impact the Group, the banking industry and the broader economy. We engage with our stakeholders to understand their interests, and share the Group’s purpose and strategy to increase the financial wellbeing of our customers and communities.

Group Operations

We’re all about improving and transforming the processes that deliver products, services and productivity benefits to our customers. So whether you’ve taken out a home loan, opened a savings account, used an ATM or made an international transfer, you’ve interacted with one of the many aspects of our team. With innovation front of mind, in this team you’ll deliver cutting-edge technology, processes and solutions.

Group Strategy

We help shape the future of our organisation, informing leaders as they set the agenda and direction of the Group. You’ll be part of driving key decisions, working closely with internal stakeholders on ideas for growth, business and products and executing projects. With Group Strategy, you’ll set the direction for our future success. 

Human Resources

Human Resources (HR) places our people at the heart of everything we do. We drive the Group’s People Strategy, which focuses on creating a vibrant, customer-centric, high-integrity culture where our people are engaged, passionate and feel valued.

We’re “people’s people” who provide HR support across talent acquisition, performance and remuneration, learning and organisational development, talent management, diversity and culture, workplace relations and Business Unit HR advice and support. You’ll deliver the very best for our people, day in and day out. 


We give strategic guidance on a broad range of commercial and legal issues affecting the Group across all business units. As a team we’re inspired by the impact our work has on enhancing our reputation with both internal and external stakeholders.

We’re a team of trusted legal experts, managing risk and ensuring that all regulatory and legislative requirements are followed to the letter.