Help & support
A career in Lending is where some of Australia’s most important financial decisions are made, and where you can build a career with real scale, purpose and progression. Our teams help customers move forward in those big life moments, from buying their first home, to refinancing, renovating or building their property portfolio. Bringing together frontline lenders, specialist support and operations teams, a career in lending plays a central role in shaping financial outcomes for millions of Australians. This is a place to push yourself and be backed to succeed.
Whether you are working directly with customers, strengthening lending capability, shaping risk culture, driving operational excellence or leading strategy and change, your work has meaningful impact. You will be supported by strong technology, experienced leaders and a culture that nurtures high performance and genuinely invests in your success.
You are supported by a network designed to help you succeed. From Retail Lending Associates to experienced coaches who strengthen capability and Leaders who are invested in helping you grow.
Our digital tools and platforms simplify lending and support smarter decisions. That means less time navigating systems and more time focusing on having great conversations and delivering the right outcome for your customer.
For many of our people, frontline roles were just the beginning. Whether you want to deepen your expertise or step into leadership, strategy, or specialist roles, a career in Lending gives you the scale and opportunity to build a long term career with real momentum.
Multiple pathways. One shared purpose.
As a CommBank Lender you are trusted to build and grow your own lending pipeline, whether you’re based in a branch or working more flexibly as a Mobile Lender.
You’ll generate opportunities through branch referrals, direct bookings and proactive engagement in your local community and networks, giving you real ownership over your success. Through deep listening and genuine care, you’ll create lending experiences that align to your customers goals, from first home buyers to experienced investors.
Build long term relationships with successful professionals through tailored lending and wealth solutions that evolve across their financial journey. As a Premier Banker, you provide priority service, strategic guidance, and access to exclusive CommBank Yello benefits, delivering a premium experience backed by industry leading solutions. It is relationship banking at its most personalised and impactful.
Shape the next generation of high performing lenders by elevating capability and confidence across the network. As a Coach or Manager, you drive outstanding customer outcomes through targeted development in areas such as deal structuring, compliance excellence, and quality uplift. Your leadership directly strengthens performance, risk management, and customer trust.
Expand access to exclusive employee banking benefits that support Australians on their home ownership journey. This team partners with employers to deliver tailored lending solutions, lifestyle offers, and banking benefits to their workforce. It is an opportunity to combine business development, lending expertise, and purpose led impact in one dynamic space.
From shaping the future of lending and improving how we operate, to providing dedicated application support, our support teams are focussed on improving the lender experience while maintaining strong risk controls, so lenders can spend more time helping customers achieve their home buying goals.
“I’ve been with CommBank for over 25 years, and it’s been a career shaped by the impact I can have on customers’ lives.
As a lender, every customer brings a different story, my role is to understand what matters to them and help find a way forward. Moments like supporting a customer nearing retirement to secure a loan when others couldn’t, are especially rewarding.
CommBank has supported me through every life stage, and lending continues to offer stability, challenge and the opportunity to make a difference.”
May, Home Lending Executive
“What’s kept me at CommBank is opportunity. I’ve moved from teller and concierge to Branch Manager and now Premier Banking. If you’re willing to put your hand up, the bank gives you the support and trust to grow.
In Premier, it’s about real relationships. You manage a portfolio, understand clients’ goals and challenges, and support them through big decisions. But you’re never doing it alone. With supportive leaders, great tech and a close-knit team, I can focus on what matters most and shows up with confidence.”
Danny, Relationship Manager
“Helping clients grow their portfolios and then supporting their children to buy their first homes is truly rewarding, showing that Premier Banking is about lasting relationships, not just lending. What makes Premier Banking special is connecting clients to the right expertise and delivering a complete, seamless service.
Ultimately, it’s the people, supportive teams, innovative technology, and shared pride in going beyond transactions that make CommBank a great place to build a meaningful career.“
Julie-Ann, Senior Relationship Manager
Belong to a world of exclusive benefits that support your wellbeing, lifestyle, financial goals, career growth and leave options. Explore, engage and make the most out of the many benefits we offer.
