Who we are

Our Retail Bank is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million+ personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.

Our Retail Bank has over 1000 branches and 6 Customer Service Centres (CSCs) nationally, with a strategic focus on offering innovative and transformational opportunities to our customers.

Our Customer Service team assists our customers with queries about their banking and helps them to find the right solution to meet their financial needs.. Their in-depth understanding of the Group’s offerings enables them to provide advice on additional products and services.

With a team of approximately 1,200 people looking after over 240,000 customer contacts each week, our CSCs pride themselves on making an outstanding impression. The team is committed to simplifying our customers’ lives through ongoing innovation through technology and productivity initiatives, which enables them to maintain the friendly, personal and efficient service they are renowned for.

What is it like to work at CommBank?

Take a look at who in your LinkedIn network is already part of our team.

Take a look at what some of us have to say about working here:

Awards and recognition

WGEA Employer of Choice for Gender Equality

Workplace Gender Equality Agency: Employer of Choice for Gender Equality

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AWEI: Gold employer for LGBTI workplace inclusion

AWEI: Gold employer for LGBTI workplace inclusion

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LinkedIn Top Companies: 4th most in demand employer

LinkedIn Top Companies: 2nd most in demand employer


Job Advisor Coolest Companies: 5th in Finance, 4th in Diversity, 13th in Tech

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