Pro Bono Services

Pro Bono Services connects employees with community organisations to develop professionally and personally. Pro bono engagements focus on employees applying the skills they use at work to assist a community organisation to achieve their strategic objectives.

General volunteering 

General volunteering activities involve “getting your hands dirty” and undertaking activities unrelated to the skills employees use in their job (e.g. gardening and sausage sizzles) to support a community organisation.

Community Secondments

The Jawun Indigenous Secondment Program supports Indigenous leadership to deliver their own strategies and vision, creating real change and improving lives within Indigenous communities. Jawun facilitates corporate and Government secondments with Indigenous organisations, building capabilities and fostering economic and social development. CBA has provided over 145 Jawun secondees since our partnership began in 2011, and is proud to support our ongoing participation in this exceptional program.

Community Secondments

Flexible pro bono

Our flexible pro bono program supports our employees to assist a community organisation on a part time basis, whilst remaining in their current role. These mutually beneficial partnerships provide community organisations with the skills required to bridge a knowledge gap, resourcing challenges or complete a project.  

Case study: Using data and analytics to assist Northcott

As one of Australia’s largest not-for-profit disability service organisations, Northcott works with customers to realise their potential. A group of 20 employees from our customer experience team spent a day at Northcott to look at data and analytical challenges in the organisation. Teams worked on issues in reporting for the help desk, rostering, sales and claims, and building on sales.

This effort helped Northcott to fix reports that had not run for a year and update financial models. The organisation identified potential savings of $300,000 a year from these improvements.

Flexible pro bono

Micro consulting

Micro-consulting provides short-burst opportunities for individuals and teams to share their professional knowledge, perspectives and insights with community organisations, over one session. Community organisations benefit from the transfer of skills, knowledge and experience sharing that are the core of these engagements.


Mentoring provides employees with a diverse range of opportunities to support individuals within the community sector through ongoing mentor-mentee relationships. We work closely with the Australian Business and Community Network (ABCN), Australian Indigenous Education Foundation (AIEF) and Australian Indigenous Mentoring Experience (AIME) to support students through a range of opportunities from primary school literacy programs, STEM exposure and helping students with career choices.

General Volunteering

We support our employees to volunteer their enthusiasm and time to support various not for profit organisations. Our community focus areas are:

  • Cancer Awareness
  • Diversity and Inclusion
  • Education
  • Environment
  • Financial Wellbeing
  • Health and Wellbeing
  • Reconciliation
  • Youth Wellbeing