An update on our services
Banking via NetBank and the CommBank App remains available for our customers.
Thuringowa branch and ATM remain closed this morning due to technical issues.
Townsville Citipoint, Aitkenvale and Castletown branches are open today, with basic operations available to customers. This includes providing access to emergency cash and the Commonwealth Bank Emergency Assistance Package.
CommInsure Claims advice is also available.
We continue to assess the safety and security of our branches and will provide further updates to branch opening hours here at www.commbank.com.au/info.
The following table lists current ATM availability in the Townsville area.
NAME |
LOCATION |
STATUS |
TOWNSVILLE |
Branch |
Open |
TOWNSVILLE |
Branch |
Open |
FLINDERS ST TOWNSVILLE |
Non-branch |
Closed |
NORTH WARD SHOP VILLGE |
Non-branch |
Open |
CASTLETOWN |
Branch |
Open |
CASTLETOWN |
Branch |
Open |
GARBUTT CENTRAL |
Non-branch |
Closed |
AITKENVALE |
Branch |
Open |
AITKENVALE |
Branch |
Open |
AITKENVALE |
Branch |
Open |
THURINGOWA CENTRAL |
Branch |
Closed |
WILLOWS SHOPPING CTR |
Non-branch |
Open |
HERMIT PARK SHOP CTR |
Non-branch |
Closed |
JAMES COOK UNIVERSITY |
Non-branch |
Open |
ANNANDALE CENTRAL |
Non-branch |
Open |
STOCKLAND TOWNSVILLE |
Non-branch |
Closed |
THURINGOWA CENTRAL |
Branch |
Closed |
STOCKLAND NORTH SHORE |
Non-branch |
Closed |
PARKSIDE PLAZA |
Non-branch |
Closed |
10:45am Update
Thuringowa branch and ATM are currently closed due to technical issues. Technicians are currently on site. We’ll advise as soon as they reopen.
An update on our services
Banking via NetBank and the CommBank App remains available for our customers.
All Townsville branches (Townsville Citipoint, Aitkenvale, Castletown and Thuringowa) are open today, with basic operations available to customers. This includes providing access to emergency cash and the Commonwealth Bank Emergency Assistance Package.
CommInsure Claims advice is also available.
We continue to assess the safety and security of our branches and will provide further updates to branch opening hours here at www.commbank.com.au/info.
An update on our services
Banking via NetBank and the CommBank App remains available for our customers.
All Townsville branches (Townsville Citipoint, Aitkenvale, Castletown and Thuringowa) are open today, with basic operations available to customers. This includes providing access to emergency cash and the Commonwealth Bank Emergency Assistance Package.
CommInsure Claims advice is also available.
We continue to assess the safety and security of our branches and will provide further updates to branch opening hours here at www.commbank.com.au/info.
An update on our services
Banking via NetBank and the CommBank App remains available for our customers.
The Townsville Citipoint and Aitkenvale branches will be open today, with basic operations available to customers. This includes providing access to emergency cash and the Commonwealth Bank Emergency Assistance Package.
CommInsure Claims advice is also available.
All other CommBank Branches in the Townsville Region remain closed.
We continue to assess the safety and security of our branches and will provide further updates to branch opening hours here at www.commbank.com.au/info.
3:30pm Update
Important things to know when making a claim:
11:00am Update
Townsville CitiPoint Branch is now open. All other CommBank Branches in the Townsville Region remain closed.
It is intended that the Townsville Branch will remain open until 4pm this afternoon or whilst it remains safe for our staff. Continual assessments regarding the operation of the Branch will be undertaken to ensure the safety of our staff and customers.
The Townsville Branch will have basic operations available to customers. This includes providing access to emergency cash and the Commonwealth Bank Emergency Assistance Package. CommInsure Claims advice is also available.
Banking via NetBank and the CommBank App remains available for our customers.
Sunday, 3 February 2019
Commonwealth Bank is providing support to customers affected by storms and flooding in Townsville and surrounding areas.
Banking via NetBank and the CommBank App remains available for our customers. Due to the weather conditions our Commonwealth Bank branches in Townsville are expected to be closed on Monday 4 February. The safety and security of our branches is currently being assessed and we will continue to provide updates to branch opening hours here at www.commbank.com.au/info.
Branch |
Address |
Monday 4 February 2019 |
Castletown
|
Castletown Shoppingworld, Cnr Woolcock St & Kings Rd, Hyde Park. |
Closed due to weather condition. Please check for updates.
|
Aitkenvale
|
Stockland Townsville, 310 Ross River Rd Aitkenvale |
Closed due to weather conditions. Please check for updates.
|
Thuringowa Central
|
Willows Shopping Centre Cnr Hervey Range Rd & Thuringowa Dr Thuringowa Central. |
Closed due to weather conditions. Please check for updates.
|
Commonwealth Bank has activated its emergency assistance package for customers and businesses.
We understand that each customer will have different needs and we encourage our affected customers to discuss their individual circumstances with us by phoning 1300 720 814.
Special arrangements are in place to provide support to our Commonwealth Bank and CommInsure customers should they need it, and our staff are ready to assist them with any financial concerns or enquiries.
As part of our Emergency Assistance Package, we can discuss a range of options, including:
