Help & support
There is currently no scheduled planned maintenance.
You may be eligible for our Emergency Assistance. We can also help you get back on track if you're experiencing financial hardship. See how we can help or message us in the CommBank app.
Unfortunately, we’ve had to temporarily close some of our branches due to flooding. We sincerely apologise for any inconvenience, but the health and safety of our customers and staff is our top priority. Our extensive network of ATMs, NetBank and the CommBank app are available 24 hours a day, 7 days a week. And of course with the largest Branch Network in the country you can still visit your nearest available branch.
Our temporarily closed branches are:
In response to significant flooding in Lismore and Gympie, and damage to the existing branches, we have opened pop-up branches to ensure customers in these towns have access to immediate banking services now.
Both branches are wheelchair friendly and have retractable awnings to keep customers dry.
These pop-up branches will provide many of the same features of a regular Commonwealth Bank branch, including telling services and an ATM to accept cash, deposit cheques, and will allow customers to make cash withdrawals.
The Gympie pop-up branch is located at:
Gympie Civic Centre car park, 26 Mellor Street
The Lismore pop-up branch is located at:
Southern Cross University, Goodman Carpark, Military Road
