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Help & support
The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.
There is currently no planned maintenance scheduled.
On public holidays our contact centre will have limited availability and branches may be closed or have limited opening hours.
Ceba can instantly help with day-to-day banking enquiries. Ceba can help lodge a dispute, lock a lost card or connect you to a specialist by phone or messaging.
Message us in the CommBank app or call to connect to the right help.
Get instant help from our virtual assistant or connect to a specialist.
Search support and our most frequently asked questions.
Find a branch, ATM or specialist near you.