Help & support
Please be advised the scheduled maintenance planned for this weekend (Friday 26 July - Saturday 27 July 2024) has been postponed. Thank you for your patience and understanding.
On public holidays, some of our branches and contact centres may be closed or have limited operating hours .
You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.
Ceba can instantly help with day-to-day banking enquiries. Ceba can help lodge a dispute, lock a lost card or connect you to a specialist by phone or messaging.
