“One of the main reasons why I wanted to work for CommBank was because I always had really good customer experiences myself.  I had never had a negative experience, and I can’t think of any other businesses that I had interacted with where I consistently had a positive experience – I knew this was where I wanted to work and was excited to see what happens behind the scenes to make the customer experience so incredible. 

The CommBank Summer Intern Program was my first preference when I was applying for internships. It was a time when big data was becoming a big space to work in. The Analytics Program at CommBank has a diverse range of areas where you can learn analytics in a detailed way, so it was the perfect Program for me at the time. From the Intern Program, I made my way into the Graduate Program not long after.

The reason why I wanted to continue my career here is that I had such an amazing experience during my few weeks of being an Intern. There’s a big focus on the culture of development here. People are so supportive, whether that’s inside or outside my team, they’re always helping me with career conversations and supporting what I want to achieve. 

In my current role as an Insight Analyst, we use advanced analytical skills and complex data to deliver insights and add value to drive the recommendations we give to solve business problems. The business is very open for us to work directly with customers in branch or over the phone if we’re interested – which ultimately is beneficial to our work in the back end when supporting our customers. I feel excited that every day I play a small part in helping our customers improve their financial wellbeing.” 

Cathy – Insights Analyst, Retail Banking Services

“I didn’t study Science or Tech when I was at school. There was a Girls Can Code session back in year 8, one of the hosts approached me and said ‘you’re good at this naturally, maybe you should consider a future in STEMM.’ I kept that at the back of my mind and as years went on, I chose a Computer Science degree at University. I had my first Cyber Security lecture and I instantly fell in love with my degree all over again. I was inspired. I started attending conferences, watching online presentations, and doing CTF (Capture the Flags) challenges on the weekend. There’s a whole community to build around Cyber, and I was just at the tip of the iceberg.  

CommBank always had heavy involvement in a lot of the courses I took at University, so I had a good impression of the quality of work they do within this space.  Everyone I met from the Bank during University empowered me to be the best version of myself, and for me, that’s how I knew I wanted to work here.

I’m from Regional NSW, and every summer I’d go home to spend time with my family which was my priority, so I thought instead of the Summer Internship Program, let me try to get into CommBank another way. I was referred into a casual role as a Cyber Security Associate while I was at University. I was amazed by the culture at CommBank as they were quite flexible and would cater to my university and exam schedule. I worked two days a week while I finished off my degree – it was an awesome experience. I wasn’t ready to leave, so I applied for the Graduate Program.

In doing my research, I found that what sets us apart from other Graduate Programs is CommBank’s emphasis on development and how we educate people in the community. Throughout the Program, we had multiple conferences and workshops where external guest speakers would come in and teach us about productivity, soft skills, agile, and design thinking – just to name a few!

As a Graduate, I liked the ability to rotate into different teams. I’m building a knowledge base and taking it with me to my next role from each team. People in the team put an emphasis on how you’re a fresh set of eyes and encourage you to bring new ideas in. I’ve always received feedback from every idea I’ve brought in, nothing was ever shut down from the business.

I’m currently part of the Cyber Community and Education team. Our purpose is to educate our colleagues, customers, and the community about security. One of our goals for the community is to inspire the next generation to pursue a career in Cyber Security because there’s such a skill shortage in the area.

Where I’m from in the Region, there aren’t enough resources on a STEMM career for young girls, and it was my school event that inspired me to pursue a career in Cyber. I want to inspire others and be that voice for someone else, so I took the opportunity to reach out to my old high school teacher and hope to integrate CommBank’s support for this initiative into the school.

My advice to students and graduates who are interested in joining any of our Grad Programs are:

  • Have passion in what you do - for me, this is the most important part of work and knowing that I’m making a difference and a direct impact on our customers and communities.
  • Learning never stops - University is just the beginning, especially in Cyber.
  • Be open-minded - there are so many roles here at CommBank and the industry is still emerging so be open to trying new things, especially by stepping outside of your comfort zone.” 

Evangeline – Technology Graduate

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