This is a fictional scenario, created to illustrate the potential benefits of taking out income protection insurance. 

Amrita owns and runs her own thriving physiotherapy practice. Her partner, Michael, works in IT. Both in their early thirties, at this stage in their life decided to focus on building their careers and enjoy an active lifestyle. Together they rent an apartment in the city and are saving for a property of their own. Without children, they are able to travel frequently – something they both really enjoy.

As a physiotherapist, Amrita sees a lot of patients who have suffered injuries leaving them unable to work for months. In her view, the patients who seem the most stressed are the ones who are suffering financial hardship along with their health condition.

Amrita talked to Michael about the stress that she sees some of her patients experiencing. She and Michael both agreed they would never want to go through that. Amrita’s pretty sure that she has some income protection in her super. Michael has no idea what cover he has. When they check their super, they discover that they both have some life insurance – but neither has any income protection.

Working by herself, Amrita understands how vulnerable her income is if something happens to her and she can’t work. Michael thinks workers’ compensation would cover him if he got sick or injured. But Amrita rightly points out that it won’t cover him if his injury or illness isn’t work-related. This makes Michael stop and think.

Michael goes online to find out more about income protection. He finds out that it could provide them with regular payments of up to 70% of their income, if an illness or injury meant they needed to take some time off work.

Michael is an optimist who’s always enjoyed very good health. But when Amrita mentions that their great lifestyle and future dreams depend on the incomes they both earn, he realises that income protection makes good sense. So he and Amrita decide to take out a policy. They both choose to take out cover with a 30-day waiting period that would provide cover for up to two years.

More than six months off work

One weekend, Michael was involved in a car accident, which resulted in multiple injuries. He remained in hospital for over a month. Afterward, he needed to take six months off work to fully recover. Michael only had two weeks’ worth of personal leave from his workplace, and almost no annual leave accumulated that he could draw on.

He decided to claim on his Income Protection insurance. After providing his doctor’s medical reports, and after the 30-day waiting period that he’d chosen when he took out his cover, Michael’s claim was successful.

While he was unable to work, he received monthly payments which helped cover his share of living expenses. This meant that he and Amrita didn’t have to draw on the money that they’d saved for a deposit on a property. It also meant he could use some of his insurance money to help pay for medical bills and rehabilitation.

Having this financial security took much of the stress out of the recovery process. Now back at work, Michael is very grateful to have recovered fully. Both he and Amrita are relieved that they took out cover – and are now enjoying Michael’s return to health.

Explore our income protection insurance product

Tell me more

Things you should know

This article is intended to provide general information of an educational nature only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice.

Life Insurance provided by AIA Australia (Life Insurance) and Income Protection provided by AIA Australia (Income Protection), as described on this website, are provided and issued by AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). AIA Australia is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of AIA Australia or the products it offers and these insurance products do not represent a deposit with or liability of either CBA or any of its related bodies corporate.

You should, before acting on this, consider the appropriateness to your circumstances and read the relevant Product Disclosure Statement (PDS) available at or by calling AIA Australia on 1800 491 588, 9am to 5pm, Monday to Friday (Sydney time), before deciding to acquire or continue to hold any of these products. Neither CBA nor any of its related corporations are authorised representatives or authorised representatives of AIA or our related companies. For more information on the financial services CBA provides, you should read CBA’s Financial Services Guide and Privacy Policy on If you purchase a Life Insurance and/or Income Protection policy, CBA is paid a commission which is a percentage of your premium.