Common home and car insurance terms

Understand common insurance terms in your policy.

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Understanding different types of insurance 

Compare different types of insurance and what they cover.

Explore the differences

What to look for in an insurance policy

Questions to ask yourself when choosing an insurance policy.

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Car prevention & protection tips

Understanding your car insurance

Considerations to keep in mind when choosing a car insurance policy.

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What to do if you have a car accident?

Make sure you know how to safely make a car insurance claim should you be involved in an accident.

Get prepared

Should you get a dash cam?

Learn how a dash cam can help protect you and your car on the road.

Read more on dash cams

Home prevention & protection tips

Working safely from home

Simple ways to set up a comfortable and safe home workspace.

Discover ways to set up your space

Has your home insurance kept up with your lifestyle?

Check if your home insurance covers your recent home improvements and purchases.

Read more on coverage

Four ways to save money on your home insurance premium

Easy tips to help reduce your home insurance costs.

Explore ways to save

Pet protection tips

How much does owning a pet cost?

Understand how much it costs to own a pet so you can budget effectively.

More on pet costs

A guide to cat and dog vaccination schedules

Keep your pet healthy with a timely vaccination schedule.

Vaccination guide

What dog owners need to know about dog food

Considerations when choosing the right dog food based on your pet’s needs.

Explore considerations

Life protection tips

What is life insurance?

Understand different types of life insurance and how they can help protect your family’s financial future.

Learn about life insurance

5 facts you should know about life insurance

From cost to flexibility, discover insights that could change how you think about life insurance.

Explore facts

What to consider before taking out life insurance

Make informed decisions by understanding your needs, comparing policies, and knowing what to look for.

Get prepared

Health protection tips

5 ways to boost your health

Simple lifestyle changes can improve your physical and mental wellbeing.

Explore healthy habits

Do you need health insurance?

From free health checks to lifestyle rewards, discover how health insurance can support your wellbeing.

Discover benefits

Tips for staying healthy while working from home

Learn how to maintain a healthy lifestyle while working from home.

Read the tips

Latest insurance articles

Pet Insurance

How to choose the best dog food

Need help choosing the right diet for your dog? Learn about different types of dog food, considerations when choosing dog food and when to consult ...
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How to keep your pet safe in summer

Keep your furry friends cool and safe during the summer with these tips. Learn how to spot and prevent heatstroke, keep your pet hydrated and more.
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A Guide to Cat and Dog Vaccinations

Keep your furry friends healthy with our guide on pet vaccinations. Learn why vaccines are important, examples of recommended schedules and tips fo...
Pet Insurance

Pet ownership costs

Considering getting a pet? Learn about the costs involved from food, supplies, vet visits and more.
Home insurance

What insurance do you need when renting?

What insurance do renters need in Australia? Learn how contents insurance protects your belongings and find the right cover.
Home insurance

Compare home insurance vs landlord insurance

Confused about which insurance to choose? Compare home and landlord insurance options and find the right cover for your property type.

Important documents

Find the Product Disclosure Statement (PDS), Target Market Determination (TMD) and other important forms and documents for your insurance policy.

Insurance documents and forms

Manage your policy or make a claim

Access support, update your policy or make a claim.

Things you should know

This information is current as at the date of this communication and may change. This information may include general advice but does not take into account your objectives, financial situation or needs, and so you should consider the appropriateness of the advice having regard to your circumstances before acting on it. You should, before making a decision about acquiring or continuing to hold these products, read the relevant Product Disclosure Statement (PDS) and other important disclosure documents available online. If necessary, you should obtain professional advice from a financial, tax, medical or health professional.

General Insurance

Home Insurance and Car Insurance are provided and issued by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of Hollard or the products Hollard offers and these insurance products do not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a Home Insurance and/or Car Insurance policy, CBA is paid a commission which is a percentage of your premium.

For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination.

Pet Insurance

Pet Insurance is issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). PetSure is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of PetSure or the products PetSure offers and this insurance product does not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a pet insurance policy, CBA is paid a commission. PetSure has prepared a Target Market Determination (TMD) which describes the class of consumers that comprise the target market for this product. The TMD is available at https://www.commbank.com.au/insurance/brochures-forms.

Eligibility criteria applies for Pet Insurance distributed by CBA, subject to the applicable Pet Insurance policy terms and conditions, including limits, exclusions and waiting periods (see Product Disclosure Statement).

CBA reserves the right to withdraw, vary or extend this offer at any time, without notice.

Life insurance

Life Insurance provided by AIA Australia and Income Protection provided by AIA Australia, as described on this website, are provided and issued by AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). AIA Australia is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of AIA Australia or the products it offers and these insurance products do not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a Life Insurance provided by AIA Australia and/or Income Protection provided by AIA Australia, CBA is paid a commission which is a percentage of your premium.

Health insurance

The health insurance products described on this website are issued by AIA Health Insurance Pty Ltd (ABN 32 611 323 034) (AIA Health) and are distributed by AIA Financial Services Limited (ABN 68 008 540 252) (AIA Financial Services), a wholly owned subsidiary of AIA Australia Limited (ABN 79 004 837 861) (AIA Australia).

Commonwealth Bank of Australia (ABN 48 123 123 124) (CBA) has been authorised by AIA Financial Services to promote health insurance products issued by AIA Health to its customers, for which CBA receives a commission. AIA Health, AIA Financial Services and AIA Australia are not part of the CBA Group and CBA does not guarantee and is not responsible for the performance of the health insurance products issue by AIA Health or the obligations of AIA Health, AIA Financial Services or AIA Australia. For more information about the products and services CBA provides, you should read CBA’s Financial Services Guide and Privacy Policy.

Travel insurance

Insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia (CBA).

Terms, conditions, restrictions, exclusions (including for pre-existing medical conditions and persons aged 74 years or over for CBA Travel Insurance, and 80 years or over for insurance available with eligible cards), benefit limits, sub-limits and excesses may apply to all insurances.

Before activating the international travel insurance included in your CommBank credit card please read the Credit Card Insurances Product Disclosure Statement and Information Booklet for more information. If you have activated international travel insurance included in your CommBank credit card on or before 18 March 2025, please refer to the Credit Card Insurances Product Disclosure Statement and Information Booklet – effective 7 February 2024.

Before activating the international travel insurance included in your World Debit Mastercard, please read the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet (PDF) for more information.

If you have activated international travel insurance included in your World Debit MasterCard on or before 9 August 2022, please refer to the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet – effective 29 September 2021.

Before making a decision on CBA Travel Insurance please read the CBA Travel Insurance Combined Product Disclosure Statement and Financial Services Guide for more information.

Where used, the term “unlimited” only means there is no capped dollar sum insured. All costs and expenses claimed must be reasonable. You are only covered for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened. Sub-limits may apply.

For products offered by Cover-More, information about the Target Market can be found in the Target Market Determinations (TMD) available here.