Help & support
Just head over to our StepPay FAQs.
If you're experiencing technical difficulties, or don't see our notification in your CommBank app, head straight to the Cards section in the app. You'll be able to see all of your CommBank cards – and StepPay should be there, waiting for you to activate.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Applications are subject to credit approval. Full Terms and Conditions will be included at point of application. Bank fees and charges may apply.