Help & support
* Read the StepPay Terms and Conditions (PDF)
^ Available to new StepPay customers applied for and approved between 13 November 2023 and 31 January 2024. To be eligible for the $50 cashback with StepPay, you need to spend at least $400 on purchases with your StepPay account within the first 30 days from approval date. Cashback will be credited directly to your StepPay account as 'STEPPAY50'. Cashback will be credited within 90 days. Cashback will clear against any outstanding instalments (including future due instalments on balances owing). Where there is no balance owing, the cashback will be paid from your StepPay account into your linked repayment account under 'StepPay refund'. Limit of one cashback payment per customer. Offer available to new StepPay accounts, you will not be eligible if you currently hold or have held a StepPay account within the last 12 months. You will be ineligible for the cashback if your account is closed or in default at any time prior to the cashback being credited to your account. We reserve the right to close the offer prior to 31 January 2024.
1The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au) (‘CommBank Yello’). Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
2 A payment from your StepPay account is posted when the transaction is processed, and the balance due to the relevant merchant, is paid from your StepPay account. Prior to this, a payment is pending only.
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Applications are subject to credit approval. Full Conditions of Use will be included at point of application. Bank fees and charges may apply. The advice on this website has been prepared without considering your objectives, financial situation or needs. You should, before acting on the advice, consider its appropriateness to your circumstances.
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The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. You should refer to your mobile phone plan or contact your provider to find out more. Terms and conditions are available on the CommBank app. NetBank access with NetCode SMS required. Find out about the minimum operating requirements on the CommBank app page.