What's Open Banking?

Open Banking gives you greater control of your CommBank data. It was introduced after the Australian government passed legislation, called the Consumer Data Right (CDR). It means you can now share your CommBank data with accredited organisations so they can provide you with a product or service (like a budgeting tool).

Who can share and what data is available?

From July 2020, you’ll be able to share some of your customer details, account information and transaction history for some of your credit cards, deposit and transaction accounts. Over time, more information and more products will be available for you to share.

Our CDR policy

Our Consumer Data Right policy describes your rights under the CDR legislation, what data will be available for you to share, how to share your CommBank data and how to make a complaint.

Download our CDR Policy (PDF)

Benefits of Open Banking

Open Banking could change the way you compare products and services between organisations and make it easier for you to find better deals.

It could also mean access to new features and services to help you manage your finances.

When you bring your CommBank data together with data from other accredited organisations, you may be able to:

  • Get a single view of your finances across multiple banks
  • Compare credit cards or accounts across banks
  • Create budgets to better manage your money 

How data sharing works

Provide your consent on the website or app you want to share your CommBank data with first. You’ll then be taken securely to CommBank so you can set up sharing in just a few easy steps. Here’s a snapshot of the set up process:

App screen: enter your mobile number

1. Enter the mobile number you’ve registered with us and we’ll send you a One Time Password. 

app screen: enter your password

2. Go to your notifications in the CommBank app or check your NetBank inbox and enter the password. 

If you don’t receive it, call us on 13 2221.

App screen: select the accounts you'd like to share

3. Choose the accounts you’d like to share. 

App screen: confirm that you'd like to share

4. Review the details and confirm you want to share. We’ll then take you securely back to the accredited organisation you started on.

View or manage sharing

You can view details or stop sharing anytime by going to Settings, and selecting Manage data sharing. If you need more help, call us on 13 2221.

Your privacy and security 

Accredited organisations

Organisations must adhere to high security standards to collect and use your CommBank data and only those accredited by the ACCC can participate in Open Banking.

See a list of accredited organisations

Our 100% security guarantee

We’ll never ask you to share your NetBank ID and password with a third party. Doing so breaches our T&Cs and you may not receive the benefit of our 100% security guarantee.

Learn about our 100% security guarantee

Protecting your privacy

Data that leaves CommBank is no longer managed by us. See the accredited organisation’s Consumer Data Right Policy for details on how they manage your data. To learn more about how we handle your data, see our Privacy Policy. 

Read our Privacy Policy

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