How it works

Provide your consent on the website or app of the accredited organisation you want to share your CommBank data with first. You’ll then be taken securely to CommBank so you can easily set up data sharing. Here’s a snapshot of the steps:

Enter the mobile number you’ve registered and we’ll send you a One Time Password.

Go to your notifications in the CommBank app or check your NetBank inbox and enter the password.

If you don’t receive it, call 13 2221.

Choose the accounts you’d like to share. If a joint account is enabled for data sharing, you’ll be able to select it, otherwise you’ll need to enable it first (see below).

Review the details and confirm you'd like to share. We’ll take you securely back to the accredited organisation you started on.

Enabling a joint account for data sharing 

Before you can share data from a joint account, you need to enable it and your other account holder must approve. To do so:

  1. Go to Settings, Manage data sharing then Outgoing data and select Joint account sharing preferences. Choose the joint account you want to share and enable sharing
  2. We’ll send your other joint account holder a message asking them to approve or decline your request
  3. If they approve, your joint account will be enabled and you can select it from the list of accounts eligible for data sharing (see step 3 above)

Who can share data and what accounts are available?

To be eligible for data sharing, you:

  • Must be at least 18 years old and registered for NetBank
  • Must have an eligible individual or joint account
  • Can be a sole trader    

If you’re eligible, you can now share some of your customer details, account information and transaction history for these CommBank accounts:

  • Credit cards
  • Deposit and transaction accounts
  • Offset accounts
  • Home loans and personal loans
  • Overdrafts
  • Trust accounts
  • Lines of credit 
  • Business and asset finance
  • Foreign currency accounts

We’re making more consumer data available for these products. See Data to come for details.

View or manage data sharing

You can view details or stop sharing anytime by going to Settings, and selecting Manage data sharing. If you need more help, call 13 2221.

Need access to your data sharing records? Request to access data sharing records under the Consumer Data Right (PDF).

Your privacy and security

Accredited organisations

Organisations must adhere to high security standards to collect and use your CommBank data, and only those accredited by the Australian Competition and Consumer Commission can participate in Open Banking. CommBank is accredited to receive external data.

See a list of accredited organisations

Our 100% security guarantee

We’ll never ask you to share your NetBank ID and password with a third party. Doing so breaches our T&Cs and you may not receive the benefit of our 100% security guarantee.

Learn about our 100% security guarantee

Protecting your privacy

Data that leaves CommBank is no longer managed by us. See the accredited organisation’s Consumer Data Right Policy for details on how they manage your data. To learn more about how we handle your data, see our Privacy Policy.

Read our Privacy Policy

Data to come

This is the data we’re working on and will be available for you to share soon.

Data
Expected availability 
Transaction details
 
  • Transaction description for repayment/payment transaction types (note: this won’t reflect the customer description entered when the transaction was executed)
  • Home loans, personal loans and Mortgage Interest Saver accounts: merchant codes
1 July 2021
Scheduled payments
 
  • Scheduled payments created by frontline CBA staff on a customer’s behalf
1 November 2021
Direct debits
 
  • Home loan and personal loan repayments
  • Credit card automatic repayments
1 July 2021
‘State’ for international addresses
1 May 2021