Share your CommBank data with accredited organisations and providers
How it works in NetBank and the CommBank app
If you're an individual customer or sole trader, provide your consent on the website or app of the accredited organisation or provider you want to share your CommBank data with first. You’ll then be taken securely to CommBank so you can easily set up data sharing. Here’s a snapshot of the steps:
Joint accounts are already set up for data sharing and you won’t need approval from other account holders to share with accredited organisations and providers (unless you or any other account holder disabled your account for data sharing).
You can change your data sharing preferences or stop sharing at any time. If you choose to disable your account, you and all other account holders will need to approve and re-enable it for data sharing.
To enable data sharing:
Go to Settings, Manage data sharing then Outgoing data and select Joint account sharing preferences. Choose the joint account you want to share and enable sharing
We’ll send your other joint account holder a message asking them to approve or decline your request
If they approve, your joint account will be enabled and you can select it from the list of accounts eligible for data sharing
Who can share data and what accounts are available?
To be eligible for data sharing, individuals or sole traders must:
If you’re having trouble data sharing, call 13 2221.
If you’re eligible, you can now share some of your customer details, account information and transaction history for these CommBank accounts:
Deposit and transaction accounts
Home loans and personal loans
Lines of credit
Business and asset finance
Foreign currency accounts
Margin loans and investment loans
View or manage data sharing
You can view details or stop sharing anytime by going to Settings, and selecting Manage data sharing.
To request your data sharing records under the Consumer Data Right, call 13 2221.
Your privacy and security
Sharing with accredited organisations and providers
Organisations accredited by the Australian Competition and Consumer Commission can collect and use your data with your consent. You can also consent to share your CommBank data with providers who will collect it from an accredited organisation. Accredited organisations must adhere to high security standards. CommBank is an accredited organisation.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
Protecting your privacy
Data sharing capabilities on their way
These are the data sharing capabilities we're working on that will be available for you soon.
CBA and CommBiz – ‘Get Metrics’ version 4 delivery
CBA will deliver version 4 of the ‘Get Metrics’ endpoint.
31 January 2024
CBA – Data sharing delegate indication rules
Customers will also be able to stop data sharing set up by their delegates on and ADR basis. Currently customers can only stop data sharing for delegates on an individual consent basis.
To be confirmed – update to be provided when available.