Ready to apply?

Make sure you:

  • Are aged 14 years and over
  • Will arrive in Australia in the next 14 days or;
  • Have arrived in Australia in the past 12 months

Please ensure your travel plans have been confirmed before you open an account. For more information, please visit

You won’t be able to deposit funds or make account transactions until you’ve verified your ID at a CommBank branch in Australia. 

You'll need to provide your ID for verification within 20 days of opening your account or your account may automatically close. You can reapply at any CommBank branch.

Step 1: Complete the online form

Provide us with your details, including your name (as it appears on your passport), your current address, email and phone number. 

Please note that you won’t be able to deposit funds or transact on your account until you complete Step 2.


Step 2: Visit a branch

Once you get to Australia, visit your chosen branch to identify yourself and collect your debit Mastercard. We'll just need to see your passport and confirm the countries where you're a tax resident.

Step 3: Access your money

After your identification check, you can start banking straight away. Download the CommBank app or log on to NetBank to manage your money securely. Withdraw cash from any Australian ATM instantly. 

Keep in mind

You may be eligible for the Streamline Basic account which has no monthly fees, if you (or anyone else you are applying with) holds an Australian Government issued:

  • Commonwealth Seniors Health card
  • Pensioner Concession card, or
  • Health Care card

Show this card at a branch or if you're an existing customer, you can also call 13 2221 to apply for the Streamline Basic account.