Help & support
Make sure you:
Please ensure your travel plans have been confirmed before you open an account. For more information, please visit commbank.com.au/movingtoaustralia.
Please note that you won’t be able to deposit funds or transact on your account until you complete ID verification at a branch in Australia.
Provide us with your details, including your name (as it appears on your passport), your current address, email and phone number.
Please note that you won’t be able to deposit funds or transact on your account until you complete Step 2.
Once you get to Australia, visit your chosen branch to identify yourself and collect your debit Mastercard. We'll just need to see your passport and confirm the countries where you're a tax resident.
After your identification check, you can start banking straight away. Download the CommBank app or log on to NetBank to manage your money securely. Withdraw cash from any Australian ATM instantly.
You may be eligible for the Streamline Basic account which has no monthly fees, if you (or anyone else you are applying with) holds an Australian Government issued:
Show this card at a branch to apply for the Streamline Basic account.