Features & benefits

Over 4,000 ATMs and 950 branches

Accessing your money is easy with our extensive ATM and branch network across Australia.

24/7 banking

Bank anywhere and at any time over the phone, with our CommBank app and in NetBank – Australia’s #1 online bank.

Forget your monthly account fee

Eligible customers won’t be charged a monthly account keeping fee. 

Easy banking

Make unlimited free electronic transactions1

Through CommBank and Bankwest ATMs, EFTPOS and internet transactions. You can also make unlimited branch and phone assisted withdrawals.1

Conveniently pay bills

You can use BPAY®, set up direct debits and automate regular bill payments with your service providers.

Shop using your own money

Choose a Debit Mastercard® to pay with your own money online, over the phone or overseas.2

Secure, cashless payments are now possible using your compatible phone or wearable. See how.

Tap & Go at the checkout

Use your Debit Mastercard to make fast contactless payments at participating merchants, worldwide.3

senior woman in train
man and carer

Rates & Fees

We'll waive your monthly account fee if you have one of the following Commonwealth of Australia concession cards:

  • Commonwealth Seniors Health card
  • Pensioner Concession card
  • Health Care card 

You also need to make sure your government pension or payments are paid into this account.

The rates and fees that apply to an Everyday Smart Access also apply to Streamline Basic accounts, with the exception of the following:

Rate / fee
Streamline Basic account
Monthly account fee
Nil
Electronic withdrawals
Unlimited1 free
Assisted withdrawals
Unlimited1 free
Overdrawing approval fee
Nil
Dishonour fee
Nil
Interest rate
n/a - this account does not earn interest

How to apply

Apply in branch

Streamline Basic is available to anyone with one of the following Commonwealth of Australia concession cards: 

  • Commonwealth Seniors Health card
  • Pensioner Concession card
  • Health Care card

You must also have an Australian residential address.

Ready to apply? Find your nearest branch.

We’ll also ask you about your tax residency (a Government requirement). Here’s why.

Streamline account for seniors

Things you should know

1 Excludes non-Commonwealth Bank ATMs here and all ATMs overseas, EFTPOS  and Debit MasterCard transactions overseas (or purchases involving currency conversion), transfer group payments to third parties, International Money Transfers and separate services such as bank cheques, periodic payments and transfers/deposits to other banks. Access fees apply on all ATM and EFTPOS transactions overseas or involving a currency conversion. Other fees and charges may apply

2
 You’ll also be able to access your money anywhere MasterCard is accepted, at over 35 million locations worldwide (access fees may apply)

3
 For in-store purchases under $100. Fees may apply.

Services not available with Streamline Basic include cheque books as well as overdrawing and overdraft facilities.

The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for Transaction, Savings and Investment Accounts and Electronic Banking are available here 
or from any branch of the Commonwealth Bank.