It’s important to read the PayTo agreement carefully, so that you know what you’re agreeing to when you receive an authorisation request. Once you’ve authorised the agreement, the business or merchant can debit your account according to the terms that you’ve agreed.
Before you authorise a PayTo Agreement, you should check:
- Amount: Check the amount specified in the agreement. If an amount hasn’t been specified and you approve the request, you’re authorising any amount to be debited from your account.
- Frequency: Check how often the amount will be taken from your account (one-off/weekly/monthly/annually). If the frequency of the payment is ‘adhoc’ and you approve the request, you’re authorising that money can be debited from your account at any time after your authorisation is recorded.
If you receive a request for a PayTo agreement that you’re not satisfied with, please reach out to your merchant to make amendments prior to authorising the agreement. The terms of the PayTo agreement that you authorised may influence your ability to raise a dispute if you have an issue with the goods or services related to your agreement.
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