If you have important documents – like a Will or Power of Attorney – you don’t want to leave lying around the house, our Safe Custody envelopes let you store these documents safely and securely at one of our branches.
You can access your documents at any time during bank hours.
If you have jewellery or other small valuables you want to store safely and securely, storing them in a Safe Custody box can help give you peace of mind.
The annual fee for keeping your items in Safe Custody envelopes and/or boxes is as follows:
Your first annual fee is due upfront. Payment can be made by cash or direct debit.
Future annual fee(s) can be paid by either Automatic Funds Transfer (AFT), invoice (BPAY), or in person at any branch.
You’ll need to supply your own non-standard envelope and/or secure box with lock. As space is limited, branches will be able to advise on the size restrictions specific to their location.
Accessing your items:
You can find out more about our Safe Custody service in our Safe Custody Terms and Conditions, or by visiting your local branch.
If you have larger items you want to store outside of your home safely and securely, you can store them in one of our Safe Deposit Safes (also called ‘Vaults’).
You’ll find Safe Deposit Safes (Vaults) in 21 secure locations around Australia.
The Safe Deposit Safe sizes range from 5x13x45cm (2,925cm3) to 100x58x54cm (313,200cm3). Each branch will have a mix of different size options available.
Establishment fee:
The annual fee for keeping your items in a Safe Deposit Safe depends on the size of the safe you choose:
Your first annual fee is due upfront. Payment can be made by cash or direct debit.
Accessing your items:
Before you visit your branch to open a new Safe Custody or Safe Deposit Safe (Vault) facility, you’ll need to bring:
You can find out more about our Safe Deposit Safe (Vault) service in our Safe Deposit Safe Terms and Conditions or by visiting your local branch.
