If you have important documents – like a Will or Power of Attorney – you don’t want to leave lying around the house, our Safe Custody envelopes let you store these documents safely and securely at one of our branches.
You can access your documents at any time during bank hours.
If you have jewellery or other small valuables you want to store safely and securely, storing them in a Safe Custody box can give you peace of mind.
The annual fee for keeping your items in Safe Custody envelopes and/or boxes depends on their size:
You’ll need to supply your own non-standard envelope and/or secure box with lock.
To access your items:
You can find out more about our Safe Custody service in our Safe Custody Terms and Conditions, or by visiting your local branch.
If you have larger items you want to store outside of your home safely and securely, you can store them in one of our Safe Deposit Safes (also called ‘Vaults’).
You’ll find Safe Deposit Safes (Vaults) in 21 secure locations around Australia.
The Safe Deposit Safe sizes range from 5x13x45 (2,925cm3) to 100x58x54cm (313,200cm3). Each branch will have a mix of different size options available.
Since the available sizes of Safe Deposit Safes (Vaults) differ by branch, prices also vary by branch.
To access your items:
Before you visit your branch to open a new Safe Custody or Safe Deposit Safe (Vault) facility, you’ll need to bring:
* Good and services tax (GST) is levied on fees received by the Bank for a taxable supply. The Bank passes this GST on to you. An asterisk (*) against an item shows the supply is taxable and we’re passing on the GST to you as part of the fee. You can find out more about our Safe Deposit Safe (Vault) service in our Safe Deposit Safe Terms and Conditions or by visiting your local branch.
