Business Transaction Account Alerts

Alert types

Low balance

Low balance

Get notified when your balance is low so you’ll always have enough funds to cover any outgoing payments, and avoid overdrawn account fees.

High balance

High balance

Know when you have surplus cash so you can transfer to a business online savings account and earn interest on your funds.

Incoming payment

Incoming payment

Be alerted when you’ve received payment from a customer so you can stay on top of your cash flow.

A free service for all CommBank Business Transaction Account customers

Alerts on the go image

Alerts on the go

Choose to receive alerts via SMS, email, or CommBank app notifications so you can stay on top of your account wherever you are.

Real-time updates

Customise your alerts

Set up one, or multiple alerts. You set the limits and how you want to be notified.

Pause, re-activate, delete

Pause, re-activate, delete

Going overseas or lost your phone? Pause, re-activate or delete alerts any time in the CommBank app or NetBank.

Easy to set up

Setting up an alert is quick and simple.

Log on to NetBank or the CommBank app and go to Settings.

If you don’t already have NetBank or the app you can register online now.

 

Changes to Business Transaction Account alerts

From 21 October, we’re changing how we send Business Transaction Account alerts. Instead of SMS, we’ll send them to you in the CommBank app.

What else do you need to know?

  • If you've got an old version of the CommBank app, you'll need to upgrade by 21 October
  • If you don't have the CommBank app, get it on the App Store, Google Pay or text ‘APP’ to 0417 041 041.

You'll continue to receive alerts by email (if you've set this up).

To manage your alert preferences, log onto NetBank > Settings > Account alerts.

Customers with paused alerts:

To keep an alert that has been paused, log on to NetBank > More > Manage my alerts and un-pause the alert before 21 October 2017. Any paused alerts will be deleted after this date.

Customers with paused alerts:

To keep an alert that has been paused, log on to NetBank > More > Manage my alerts and un-pause the alert before 21 October 2017. Any paused alerts will be deleted after this date.

Customers with paused alerts:

To keep an alert that has been paused, log on to NetBank > More > Manage my alerts and un-pause the alert before 21 October 2017. Any paused alerts will be deleted after this date.

Things you should know

The Bank does not charge for the alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Please check your balance before entering into any transactions. Alerts may be suspended by the Bank at any time without notice.

Before using NetBank or the CommBank app, view the Electronic Banking Terms and Conditions. View Terms and Conditions for Business Transaction and Savings Accounts (PDF 396kb), Transaction, Savings and Investment Accounts and our Financial Services Guide (PDF 59kb) and consider them before making any decision about these products. This advice has been prepared without considering your objectives, financial situation or needs. Before acting on the advice, please consider if it’s right for you. Bank fees and charges may apply.