Help & support
Training available up to 11:59pm (AEDT) on 11 December 2026.
Training is completely free. CommBank covers the full cost.
Online, self-paced learning. Complete it when it suits you.
No CommBank account required. Open to Australians aged 18+.
Receive a PDF certification of completion
8 practical modules. Around 10 hours of self-paced learning.
Is innovation for me?
What does innovation really mean for your business and is it actually within reach? This module cuts through the myths, hears from real Australian business leaders, and builds a practical foundation for thinking about innovation as a skill anyone can learn.
Am I solving the right problem?
Innovation starts with finding the right problem to solve. This module shows you how to move past the obvious and surface the challenges in your business that are actually worth addressing.
Do I understand what my customers need?
Understanding what customers truly value and designing for their needs. Moving beyond assumptions to uncover real motivations, frustrations and opportunities to design the products and services needed most by customers.
How do I find the right opportunity?
Spotting problems, constraints and early ideas worth pursuing. Developing a practical way to frame challenges, explore them from different angles, and sharpen them into opportunities ready to test or develop.
How do I test an idea without spending too much?
Testing ideas cheaply before committing significant resources. Building the confidence to try new things through structured, low-risk experiments.
How do I grow my business?
Finding new ways to create and capture value. Exploring new offers, customer groups and partnerships without overextending the business.
How can the business run smoothly without me?
Creating a business that works better for its leaders. Reducing key-person dependency, building systems, and protecting capacity for strategic work.
How can other businesses help me innovate?
Learning about innovation from other businesses and industries. Adapting and applying successful practices to your own business.
This course can help business owners identify where innovation already exists in their business – and how to unlock it.
Whether you’re managing products, services, or digital experiences, this course can strengthen your ability to align innovation with real customer needs.
The course can provide practical tools to reduce risk, validate demand, and build momentum quickly.
Getting started is simple:
You can stop and start any time to fit learning around your schedule.
The training will be available until 11 December 2026.
Already registered? Log in
The Business Innovation Awards celebrate Australian businesses solving real problems. Entries close 30 September 2026.
Yes. It is totally free for people who want to undertake the course.
No. You or the business you work for does not need to be a CommBank customer.
No. You will not need to sign up to a CommBank product to do the course or get a completion certificate.
The Wade Institute of Entrepreneurship is a leading education provider that focuses on entrepreneurship and innovation.
Offering a mix of online and in person programs, the Wade Institute’s programs are designed to build practical skills, sharpen thinking and successfully innovate through uncertainty.
It is located on the University of Melbourne campus.
No, CommBank has partnered with the University of Melbourne to deliver the course through the Wade Institute of Entrepreneurship. You will be directed to the Wade Institute training platform to complete the course.
No. CommBank will not get access to this information. The information you share with the Wade Institute will be subject to its privacy policy and the terms and conditions of undertaking the course.
It is estimated to take 10 hours, but you can stop and start as you wish. You can choose to do some of the modules only.
The course will be open for 6 months, closing on 11 December 2026.
None. The training caters for people with a diverse education background. It's designed around practical techniques and principles that can be applied to problem solving within the context of innovation which can be various disciplines and industries.
The only requirements you will need to register is to be over 18 and access the course in Australia.
Complete all 8 modules and you’ll receive a PDF certificate of completion from the Wade Institute of Entrepreneurship by email.
While the course is designed for people who work in small or medium businesses, there is no requirement that you must work for one to be able to undertake the course.
The information presented on this webpage includes references to various reports and external training materials. Please access the original source materials to view all relevant disclosures.
CommBank has partnered with the University of Melbourne to provide online innovation training for Australian small and medium businesses through the Wade Institute of Entrepreneurship. Training available up to 11:59pm (AEDT) on 11 December 2026. If you have not completed your training and obtained your certificate by this date you will lose access to the site and any progress.
The Awards promotion starts 27 July 2026 and ends on 30 September 2026. View the full Terms and Conditions and eligibility criteria.
The information is general only and includes references to various reports and external training materials. Please access the original source materials to view all relevant disclosures. CBA does not endorse and makes no representation or warranty, either expressed or implied in relation to the providers, their products or materials.
This page contains links that will bring you to a third party website, owned and operated by an independent party (“3rd Party Website”). Any link you make to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security. CBA does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website. CBA disclaims liability for any loss, damage and any other consequence resulting directly or indirectly from or relating to your access to the 3rd Party Website or any information that you may provide or any transaction conducted on or via the 3rd Party Website or the failure of any information, goods or services posted or offered at the 3rd Party Website or any error, omission or misrepresentation on the 3rd Party Website or any computer virus arising from or system failure associated with the 3rd Party Website.
