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What you'll need

What's a non-CBA payment request?

  • Non-CBA payment requests allow you to send payment instructions to any bank worldwide. You can also view account and transaction details from any bank in the world (as long as there's an agreement between CommBank and the other bank).

Create & authorise a non-CBA payment request

    1. Go to Payments then Non CBA Payment Request. Complete the details and select Submit.

      Note: If you want to choose your own intermediary bank, select the box next to 'Specify Intermediary Banking details for this payment on the next screen'. Not selecting this box means the Bank's default intermediary bank will be used.
    2. Check the details on the Confirm Payment Request screen. If you need to make changes, select Modify. Otherwise, Confirm. The Transaction Advice screen will display, which means the transaction is waiting for authorisation.
    3. Once the payment request is confirmed, you'll see a list of Entitled Authorisers. If an Entitled Authoriser is available, they can select Enter authorisation, enter their log on ID, password and one-time password to authorise the payment. If you have permission to authorise the payment, you'll see an Authorise button. Select OK to authorise.

Create & authorise a non-CBA payment request1

    1. Go to Payments, select Make domestic payment, then Non CBA Payment Request.
    2. Complete the details and select Submit.

      Note: If you want to choose your own intermediary bank, select the box next to 'Specify Intermediary Banking details for this payment on the next screen'. Not selecting this box means the Bank's default intermediary bank will be used.
    3. Review the details, then Modify or Confirm.
    4. The Transaction Advice screen will display with a list of Authorisers, which means the transaction is awaiting authorisation. If an Authoriser is available, they can select Enter authorisation to authorise the payment.

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Things you should know

  • As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Full Terms and Conditions for CommBiz are available here or from any branch of the Commonwealth Bank. View our Financial Services Guide. If you have a complaint in respect of this product, the Commonwealth Bank's dispute resolution process can be accessed on 13 2221.

    1The New CommBiz is being progressively introduced to CommBiz customers in phases. The information indicated about New CommBiz is subject to change.