Help & support
CommBiz Authorisers are appointed when the CommBiz Service is set up or by a Service Administrator.
Each account added to CommBiz is set-up with an:
Authorisers are given permission, to some or all accounts on a CommBiz Service, to authorise payments and Service Requests in accordance with the Electronic Account Authority (EAA) and Electronic Method of Operation (EMOO).
CommBiz Authorisers don’t have permission to operate accounts outside CommBiz. For example, they can’t sign cheques or make branch withdrawals.
Account Signatories don’t automatically have access or authoriser permissions in CommBiz. To give them access, they’ll need to be created as a User, be identified on CommBiz, and then added onto the Electronic Account Authority (EAA) for each account to be able to authorise transactions.
Before being appointed, you’ll need the following details for all new Authorisers:
There are three ways to appoint an Authoriser:
a) When registering for CommBiz
When applying for CommBiz, Authorisers can be nominated to the accounts being added as part of the application process.
b) By submitting a Maintenance Request
On existing Services, an Administrator can appoint existing Users or create new Users as Authorisers by submitting a Maintenance Request. There are 2 Maintenance Requests that an Administrator can submit to appoint Authorisers:
An Administrator on your Service can refer to our step-by-step User guide ‘Setting Up Electronic Account Authorisers’ for help with creating new Users.
Account Owners may be required to sign and return CommBiz Account Authority forms, for help completing these forms refer to How do I complete the CommBiz Account Authority form?
Note - CommBiz Authorisers/Identified users may be required to update their identification when they’re added as:
The Electronic Account Authority (EAA) determines the people who can authorise payments or requests for accounts linked to a CommBiz Service.
The Electronic Method of Operation (EMOO) is the set of rules for how each account will operate on the CommBiz Service, including:
CommBiz Payments and some Maintenance and Services Requests will follow the EAA and EMOO rules before being processed.
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This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Commonwealth Bank of Australia ABN 48 123 123 1234. Call 13 2221 or view our terms and conditions.