Help & support
Some CommBiz permissions and functions need Users to be identified before the Administrator can give permission or access.
Being identified on CommBiz means you’ve provided the necessary information for us to confirm your identity.
When a User logs into CommBiz, they’ll be prompted to be identified. There are 3 ways a User can be identified on CommBiz:
Until Users are identified, they will have limited access to CommBiz. Users will need to be identified by us before they can:
If you notice that your details don’t match, your Administrator may be able to update this:
Once you’ve logged onto CommBiz, you’ll receive prompts to be identified online.
If your details match our records, you will be identified almost immediately. You’ll then be able to access CommBiz.
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Once you’ve logged on, you’ll receive prompts to be identified online.
Your CommBiz Administrator can check the status of the Maintenance Request by logging on to CommBiz, choosing Admin, then Maintenance Request.
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Once you’ve logged on, you’ll receive prompts to be identified online.
You’ll now have limited access to CommBiz until we confirm your identity.
Your CommBiz Administrator can check the status of the Maintenance Request by logging on to CommBiz, choosing Admin, then Maintenance Request.
Refer to Know your Customer.
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