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What you'll need

    • To be an Administrator
    • The Market Rate Loan arrangement number and holder type

Good to know

An arrangement is a facility, package or offset, including a Market Rate Loan. The holder type refers to the category of business that owns the arrangement, such as a company, partnership or sole trader.

Add a Market Rate Loan

    1. Go to Admin, then Maintenance Requests, then Add Arrangement(s)
    2. Select Market Rate Loan from the arrangement type dropdown
    3. Enter your arrangement number and holder type, then select Add
    4. To add more than one facility, repeat step 3. Otherwise, select Next
    5. On the Arrangement Summary page, follow the prompts to add an electronic facility authority or leave as View Only. Select Next

      Note: If you don’t add an electronic facility authority, you can still see your facilities in CommBiz, however you won’t be able to make payments (if applicable)
    6. Review the details and Modify or Confirm
    7. Confirm that you've saved or printed the Maintenance Request forms, then select OK

    The request is created and waiting for authorisation.

Add a Market Rate Loan1

    1. Go to Admin, then select Add facilities
    2. Select Market Rate Loan from the facility type dropdown
    3. Enter your facility number and holder type, then select Add facility
    4. To add more than one facility, repeat step 3. Otherwise, select Next
    5. On the Arrangement Summary page, follow the prompts to add an electronic facility authority or leave as View Only. Select Next

      Note: If you don’t add an electronic facility authority, you can still see your facilities in CommBiz, however you won’t be able to make payments (if applicable).
    6. Review the details and Modify or Confirm
    7. Confirm that you've saved or printed the Maintenance Request forms, then select OK

    The request is created and waiting for authorisation.

How to sign forms

  • We're unable to accept DocuSign, digital, electronic or cropped signatures so you'll need to sign in full with a pen. Your signature must match your identification documents (e.g. driver licence). 

Where to send forms

After you’ve printed and signed the CommBiz maintenance request, you can scan and email the forms to bankfeed@cba.com.au or post to:

CommBiz
PO Box 150
Alexandria
NSW 1435

If you’re overseas, you can still email us. However, if you're also required to submit an identification form, you'll need to send the original signed forms to:

CommBiz Client Maintenance
Level 3, 5-7 Central Avenue
South Eveleigh
NSW 2015
Australia

To check the status of a maintenance request, your Administrator can log on to CommBiz, select Admin, then Maintenance Requests.

Once we've received your forms, we'll be in touch in 5 business days.

Manage your Market Rate Loan

Submit requests for a drawdown, balance increase or decrease, or consolidate a Market Rate Loan.

Read user guide

We're here to help

Things you should know

  • As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Full Terms and Conditions for CommBiz are available here or from any branch of the Commonwealth Bank. View our Financial Services Guide. If you have a complaint in respect of this product, the Commonwealth Bank's dispute resolution process can be accessed on 13 2221.  

    1The New CommBiz is being progressively introduced to CommBiz customers in phases. The information indicated about New CommBiz is subject to change.