Help & support
No, but linking to NetBank will mean they can self-service their Corporate card.
By encouraging cardholders to use self-service:
Cardholders who don't want to link their Corporate card to a CommBank profile (new or existing) can continue managing their card via our client service teams.
No, cardholders won't be able to change their credit limit or access any account information belonging to the business. They'll only be able to take the following actions for their linked Corporate card:
To manage their card in NetBank, a cardholder needs to have their card linked to a NetBank ID. If your cardholder prefers not to have a NetBank ID, they can continue to get help as they normally do.
No, linking a corporate card to NetBank will not impact the cardholder's net position or their capacity to apply for other products.
Even when existing cardholders have been sufficiently verified to be issued a Corporate card, CommBank requires additional ID verification to take place via our digital platform. This is so we can set up a NetBank profile and subsequently link the Corporate card. Verification is an important part of our security measures to protect customer information.
Cardholders that have an existing NetBank login can simply log on to NetBank when the option is provided while linking a Corporate card.
For cardholders that don't have a NetBank ID, we'll ask them for their:
For verification, they’ll need to have two valid identification documents handy, such as a driver licence or passport.
If a cardholder has already linked their Corporate card to NetBank and needs to update their name, they’ll need to visit a CommBank branch.
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This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Commonwealth Bank of Australia ABN 48 123 123 1234. Call 13 2221 or view our terms and conditions.