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What’s NameCheck?

  • NameCheck uses advanced algorithms to review the account details you entered against our available payment information. It then gives one of five results to indicate the likelihood that the name and account details match.

    For example, if we’ve never seen the account name you entered for a particular BSB and account number, we’ll let you know. You can then double check the payment details before deciding whether to cancel or confirm the payment.

    Keep in mind, NameCheck won’t always have enough information to be certain that the name and account details match. Plus, NameCheck will only provide a result for domestic payments (i.e. payments to CommBank, Bankwest and other Australian bank accounts).

  • In CommBiz, NameCheck will review the bank account details of first-time payees for the following payment types:

    • Direct credit (for a single payee only)
    • Priority payment
    • Fast payment
    • Import file (direct credit payments for files with up to 50 payees only)

How does NameCheck appear?

1.      Account match

 

2.      Account no match

 

3.      Weak match

 

4.      Not enough information

 

5.      No account

Where will I see NameCheck in CommBiz?

NameCheck results will appear on the confirmation screen for the following payment types:

  • Direct credit (for a single payee only)
  • Priority payment
  • Fast payment
  • Import file (direct credit payments for files with up to 50 payees only)

 

1.  Direct credit payment

New payee search

 

2. Priority payment

New payee search

 

3. Fast payment

New payee search

 

4. Import file - direct credit

NameCheck will only work on payment files with up to 50 payees.

If you import a modifiable file and a NameCheck prompt displays, the relevant payment lines can be removed before the file is confirmed and processed. Meanwhile, if the file isn't modifiable, you won't be able to remove any payment lines before the file is confirmed and processed.

New payee search

How can I protect my business?

    1. Stop – Does a call, email or text seem off? The best thing to do is stop. Take a breath. Real organisations won’t put you under pressure to act instantly
    2. Check – Ask someone you trust or contact the organisation the message claims to be from
    3. Reject – If you’re unsure, hang up on the caller, delete the email, block the phone number, change your passwords.

CommBiz help

Things you should know

  • This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary, seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.