To access secure features in CommBiz like authorising transactions or changing settings, you need a CommBiz Security Token.
There are two types of tokens:
You won’t need a token if you have permission to View only or View and create.
eToken
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You’ll need to download the CommBiz app and follow the prompts to activate your eToken and register the app.
If your CommBiz service hasn’t been set up for eToken, you won’t see the option to activate it. Your service administrator can call the CommBiz helpdesk on 13 2339 to set it up.
If your physical security token is lost, stolen or damaged, ask your Administrator to order you a new one.
Ordering a replacement token
If you have any problems with your eToken or the device you've registered it to, see the activation and user guide.
This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 2221 or view the CommBiz terms and conditions.