To avoid missing any scheduled transactions, direct debits or regular payments while the account is restricted, you’ll need to make other arrangements until we have your organisation’s updated details and the account is reactivated.
You can view any scheduled transfers if you do your organisation’s banking online:
- In the CommBank app, simply go to ‘Bills and upcoming payments’ to get started; or in NetBank, simply go to ‘Transfers & BPAY’ and select ‘Scheduled transfers/BPAY’.
If you’ve organised a direct debit or regular payment with a merchant, you’ll need to contact them to arrange another payment option. If you’re not sure how, we’re here to help – you can contact us on 13 2221 or visit us at your nearest branch. For CommBiz customers, you can contact us on 13 2339.