Started by broker or co-borrower

You’ll need the verification ID we sent to you by SMS to access and complete any tasks.

Continue application

Resume my application

Complete the application you’ve started online for conditional eligibility or pre-approval.

Resume application

Frequently asked questions

If your application has been started by your broker or co-borrower, we’ll send you an SMS with instructions on how to start this process. Simply click the 'Continue application' button to proceed:

  1. Enter the verification ID in the SMS we'll send to you 
  2. Enter a one-time passcode, which we'll send you after successful verification.
  3. Log on to NetBank to continue with your home loan application.

For new customers who don’t bank online with us:

  • We’ll capture your personal details and set up NetBank for you
  • We’ll need to check your ID to get your account up and running. You'll be prompted to complete our online ID check

Find out more about the steps to applying for a home loan online