This page highlights some of the important questions we'll ask you if you want to make a CreditCard Plus unemployment, disablement, death or terminal illness claim.
There are a couple of things you should know:
If you're unsure, our claims team is available on 13 3982 between 8am and 5pm, Monday - Friday, Sydney time.
Here are some of the questions we'll ask if you want to make an unemployment claim. If you answer "yes" to all of these questions then you may be eligible.
You can find out more about our definition of "unemployed", waiting periods and exclusions in the PDS.
Here are some of the questions we'll ask if you want to make a temporary disablement claim. If you answer "yes" to all of these questions then you may be eligible.
You can find out more about our definition of "disabled", waiting periods and exclusions in the PDS.
Here are some of the questions we'll ask if you want to make a permanent disablement claim. If you answer "yes" to all of these questions then you may be eligible.
You can find out more about our definition of “permanent disablement”, waiting periods and exclusions in the PDS.
Here are some of the questions we’ll ask if you want to make a terminal illness or death claim. If you answer "yes" to all of these questions then you may be eligible.
You can find out more about our definition of "terminal illness", waiting periods and exclusions in the PDS.
To find out more about making a Credit Card Plus claim, call 13 3982 between 8am and 5pm, Monday - Friday, Sydney time.
Credit Card Plus is issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA) and is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. All claims are administered by CMLA. When reference is made to “us” or “we”, this means the CMLA. A Product Disclosure Statement (PDS) for Credit Card Plus is available online, from any Commonwealth Bank branch or by calling 13 3982 and should be considered in making any decision about Credit Card Plus.