CommBank service updates

We're performing maintenance this weekend

Saturday, 22 November 2025, 1:45 am – 5:30 am AEDT
NetBank and the CommBank app
NetBank will be unavailable, and some CommBank app features will be limited or unavailable, during this time. Customers will still be able to check balances and transactions in the CommBank app.

Complaints & Compliments
The Complaints & Compliments portal and the 'Your complaints' homepage in the CommBank app and in NetBank will be unavailable.

Saturday, 22 November 2025, 2:00 am – 6:00 am AEDT
CommBiz
CommBiz and the CommBiz Mobile app will be unavailable. CommBiz Reporting files for reconciliation purposes will be available after 12:15 pm AEDT that same day.

Sunday 23 November 2025, 3:00 am – 6:00 am AEDT
Credit, debit and Travel Money cards
Credit card, debit card, Travel Money Card accounts and some card settings may be temporarily affected during this time.

We apologise for any inconvenience. Thank you for your patience.

On public holidays, our branches and contact centres may be closed or have limited operating hours. 

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.