CommBank service updates

Due to Protests occurring the following Branches will be closing early on Thursday 12th February 2026 at 3pm.
This will impact: 

• 385 Bourke St Melbourne Branch (3010) Ground Floor, 385 Bourke St
• 325 Collins St Melbourne Specialist Centre (3000) Melbourne, VIC - 325 Collins St
• Collins Square Docklands Branch (3074) T15-16, Tower 1 727 Collins St
• Melbourne Central Specialist Centre (3014) Melbourne, VIC - 211 Latrobe St
• 191 Swanston St Melbourne Branch (3019) Melbourne, VIC - 191 Swanston St
• 121 Exhibition St Melbourne Branch (3012) Melbourne, VIC - 121 Exhibition St

Saturday, 14 February 2026

NetBank and the CommBank app
NetBank will be unavailable, and some CommBank app features will be limited or unavailable, between 1:30am – 6:00am AEDT. Customers will still be able to check balances and transactions in the CommBank app.

Complaints & Compliments
The Complaints & Compliments portal and the 'Your complaints' homepage in the CommBank app and in NetBank will be unavailable between 1:30am – 6:00am.

CommBiz
CommBiz and the CommBiz Mobile app will be unavailable between 2:00am – 6:00am. CommBiz Reporting files for reconciliation purposes will be available after 6:30am that same day.

Sunday, 15 February 2026

Credit, debit and Travel Money Cards
Credit card, debit card, Travel Money Card accounts and some card settings may be temporarily affected between 2:00am - 5:45am.

Thanks for your patience while we work on our services.