Help & support
Use the Home Energy Assessment Tool (provided by Home Efficiency Australia)# and explore how you could improve the energy efficiency and cost savings of your home today.
Home electrification offers several benefits, it may reduce energy costs, decrease your home’s carbon footprint, and improve your home’s comfort.
For issues related to your solar panels, home batteries or EV chargers, please talk with the relevant vendor or company you are engaged with.
We only work with providers and installers that comply with the New Energy Tech Approved Seller code (NETCC) and who are Clean Energy Council (CEC) or Solar Accreditation Australia approved installers.
It’s your responsibility to ensure that you’re satisfied with the quality of your eligible energy-efficient purchases. If you detect substandard workmanship or materials, or have any disputes with your retailer and/or installer, you should speak with them as soon as possible. Depending on the severity of the matter, you may also need to inform your solicitor.
Once you’ve reviewed your quotes and accept your package with Brighte, you’ll be directed back to CommBank via a unique link to review your financing options and begin your application for the product that best suits your needs.
Contact the vendor you’ve been engaging for any queries related to your quote and installation. If you have any questions relating to CommBank’s financing options, you can message us anytime in the CommBank App.
Yes, the Australian government does provide access to some subsidies and rebates to help with energy-efficient purchases.
Keep in mind, if you are using vendors to install Solar Panels through Brighte, any rebates may have already been factored into your total price.
You can find out more information from the Department of Climate Change, Energy, the Environment and Water website.
This guide doesn’t consider your individual objectives, financial situation or needs. Before basing any decisions on this information, please consider:
To find out more details about the award CommBank has received from Canstar, please go to https://www.canstar.com.au.
^ See Harvard Medical School article published 7 September 2022.
# Provided by Home Efficiency Australia (HEA), the Home Energy Efficiency Calculator is a simple online calculator to estimate your home’s energy performance and helps you explore home energy upgrades, estimated costs and savings. Information in the Calculator is provided by HEA using publicly sourced data and trusted data providers. CommBank is not responsible for the accuracy of the information in the Calculator.
Offers
1 Customers with an eligible CommBank home loan or investment loan (excluding the Viridian Line of Credit limits and the Equity Unlock for Seniors loan), who take out an Unsecured Fixed Rate Loan for eligible energy-efficient purchases (excluding EV and Hybrid cars) will receive an interest rate of 3.99% p.a. (comparison rate 3.99% p.a.), save $250 on the establishment fee, save $15 a month on the loan service fee and have their Early Repayment Adjustment fee waived (comparison rate calculations are inclusive of this offer).
** Offer only available on CommBank Unsecured Fixed and Variable Personal Loans. To qualify, you must apply and fund a CommBank home energy loan for the purchase of a home energy upgrade package through one of Brighte’s vendors and have a linked transaction account for repayments.
The cashback will be paid to your linked repayment account within 4 weeks of your loan being funded. Limit of 1 cashback applies per property.
Ongoing eligibility conditions apply, see commbank.com.au/commbankyello for more information and the full terms and conditions.
We reserve the right to close or vary this offer at any time.
Unsecured Personal Loan
‘Home energy loans’ refers to Unsecured Fixed and Variable Rate Personal Loans with an energy-efficient discount.
Unsecured Fixed Rate Personal Loan interest rate ranges (with energy-efficient discount applied) are set out below. Comparison rates and examples are based on a $30,000 unsecured fixed rate loan over 5 years:
Unsecured Variable Rate Personal Loan interest rate ranges (with energy-efficient discount applied) are set out below. Comparison rates and examples are based on a $30,000 unsecured variable rate loan over 5 years:
2 Interest rates at the lower end of our range, for example 7.00%/7.50% p.a. (comparison rate 8.41%/8.90% p.a.), may be offered to low risk customers with an excellent credit history.
3 Comparison rates are calculated based on an unsecured loan of $30,000, over a term of five years. WARNING: Comparison rate is true only for examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.
4Additional repayments made on a fixed rate and secured personal loan are not available to be redrawn. An early repayment adjustment is charged if loan is fully repaid with 12 or more months remaining on loan term, and we reasonably estimate we will incur a loss or administrative cost. View the Personal Loan Terms and Conditions.
An excellent credit history is determined by, among other things, paying your bills and making loan repayments on or ahead of time, being disciplined with your credit applications, and not overextending yourself financially.
Actions which can negatively impact your credit history include missing bill or loan repayments, defaulting on your credit facility, or making a large number of credit applications in a short period of time. You can find out more about how your credit score is calculated and tips for improving your credit score at our Credit Score Information Hub.
Loan applications are subject to credit approval and any loan offer includes full terms and conditions. Fees and charges apply. All examples and scenarios are illustrative only.
Brighte
‘Brighte’ is Brighte Capital Pty Limited (ABN 74 609 165 906). Brighte hosts and manages the Brighte Marketplace. Brighte selects the vendors that may be presented on the platform and facilitates the interactions with vendors on the platform, including listing the products, quoting and installations services provided by the vendors.
CommBank
‘CommBank’ refers to Commonwealth Bank of Australia ABN 48 123 123 124. Australian credit licence 234945. The platform is for CommBank customers to help them with their home electrification needs. Home energy upgrade suggestions, products, vendor referrals and quotes on this platform and installation services are not conducted or provided by CommBank.
CommBank is not authorised and does not make any assertions or recommendations about reduced consumption from non-renewable energy sources through energy-efficient product installations. Advice and further information should be sought from relevant certified industry professionals.
CommBank receives a fee from Brighte in connection with finance provided by CommBank for a home energy package purchased via Brighte’s Marketplace.
The target market for these products will be found within the product’s Target Market Determination, available here.
Commonwealth Bank of Australia ABN 48 123 123 124, AFSL & Australian credit licence number 234945.