Help & support
1 Limit of $500 in without a card withdrawals per day from any CommBank ATM. CommBank app, NetBank, NetCode and account access required. Full conditions on app. Terms and Conditions apply.
2 For security reasons, a hold may apply on first time payments. The delay allows fraud security checks to take place and gives you time to alert us to unauthorised or suspicious activity on your account. Subsequent payments should be received in under a minute.
3 Student Options discounts apply if you are a student at a tertiary institution in Australia or are undertaking an Australian Apprenticeship. You must present your valid student identification in branch to be eligible for Student Options discounts, available for up to 5 years at a time. If your studies exceed 5 years, you must present your student identification in branch again after 5 years.
4 Student discounts apply if you are a tertiary student at an educational institution located in Australia or are undertaking an Australian Apprenticeship. You must show us suitable student identification in branch.
Commbank app: Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available on the app. NetBank access with NetCode SMS is required.