Help & support
Planned maintenance
-
Saturday 19 July 2025
We are making some improvements tonight
NetBank and the CommBank app will not be available between 2:00am to 5:00am AEST on Saturday 19 July 2025.
Customers can continue to pay using their CommBank credit and debit cards.
ATMs will remain available.
Complaints and Compliments
The Complaints and Compliments portal and the 'Your complaints' homepage in the CommBank app and NetBank will not be available between 2:00am to 5:00am AEST on Saturday 19 July 2025.
Sunday 20 July 2025
We are making some improvements tonight
Credit card, debit card, Travel Money Card accounts and some card settings may be affected between 2:00am - 6:00am AEST Sunday 20 July 2025.
We are sorry for the inconvenience. Thanks for being patient with us.