If you need to make a CreditCard Plus claim, please call 13 3982 (8am and 5pm, Sydney time, Monday to Friday) as soon as possible. CreditCard Plus can help pay your credit card balance in the event of unforeseen circumstances, including involuntary unemployment, temporary disablement, permanent disablement, terminal illness and death.
Where possible, your claim will be processed over the phone. Otherwise, the claims team will send you a claim form and a letter outlining the supporting evidence required to assess your claim.
You need to complete the claim form and return it, along with supporting evidence of your claim and your age.