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Why loan protection?

Features and benefits

Loan Protection is optional insurance from CommInsure which could help pay your loan repayments if you’re unable to work or your loan balance if you pass away. 

Home Loan Customers
If you have a Commonwealth Bank home loan and you are aged between 18 and 54, living in Australia, you can choose Loan Cover, Loan Repayment Cover, or a combination of both. 

  • If you are unable to work because of an injury, illness or because you lose your job, Loan Repayment Cover could pay your minimum monthly repayments every month, for up to 12 months, until you return to work. 
  • In addition, if you are diagnosed with a medical trauma, Loan Cover could pay a lump sum of up to $75,000 off your loan or if you pass away it could pay off your whole loan up to $750,000.

Apply in NetBank

Personal Loan Customers
If you have a Commonwealth Bank personal loan and you are aged between 18 and 54, living in Australia, you will receive all cover options for all eligible borrowers for $25 per month. 

  • If you are unable to work because of an injury, illness or because you lose your job your Personal Loan Protection policy could pay your minimum monthly repayments every month, for up to 12 months, until you return to work. 
  • In addition, if you are diagnosed with a medical trauma or if you pass away, your Personal Loan Protection policy could pay off your whole loan up to $50,000.

Apply in NetBank

What it costs

Personal loan customers receive all cover options for all eligible borrowers for $25 per month. 

To find out how much it will cost you to buy a Home Loan Protection policy, please use our calculator.

 

Your premium includes stamp duty and you don't have to pay GST on it. Find out more about how stamp duty is calculated.

How to apply

Applying for Loan Protection is easy, with no medical questions asked.

To apply for cover, you need to be a be a Commonwealth Bank personal or home loan customer aged between 18 and 54, living in Australia.

If you aren't a NetBank customer, you can register now.

FAQs and Support

You can find out more about Loan Protection by reading the FAQs.

You can also visit the Support Community, where you can ask questions, find answers and share knowledge.

How to make a claim

If you need to make a Loan Protection claim, please call 13 3982 (between 8am and 5pm, Sydney time, Monday to Friday) as soon as possible.

Where possible, your claim will be processed over the phone. Otherwise, the claims team will send you a claim form and a letter outlining the supporting evidence required to assess your claim.

Find out more about making a claim

Change how I pay my premiums

Loan Protection premiums are level, which means they don’t increase as you get older. This means you’ll be charged the same premium each month, unless you make a change to your policy.

When we review premiums we do so for every customer with the same policy, so you’ll never be singled out.

To change how you pay your Loan Protection premiums:

  1. Click here to access the editable PDF.
  2. We’ve created a form that you can edit directly from your computer. To do so, simply use your mouse to click each box and then type in your details.
  3. Finally, save the form to your computer and send it back to us as an attachment in an email. Your payment details will be updated within 5-7 business days after we receive your form.

If you’re submitting your form electronically, just type your name into the signature box.

Email your form to: loanprotectionddr@cba.com.au

The documents are in Adobe PDF format. You will need to download Adobe Acrobat Reader to view this file. 

If you need to talk to us, call 13 3982 (between 8am and 8pm, Sydney time, Monday to Friday).

Learn more about Loan Protection

Learn more about Loan Protection

Find out about what loan protection is, why you might need it, how much you need to cover and the difference between lenders’ mortgage insurance and loan protection.

Learn more

FAQs

Loan Protection offers two types of cover to protect against the unexpected - Loan Cover and Loan Repayment Cover.

Learn more

To change how you pay your Loan Protection premiums you can simply complete a form and email it back to us.

Learn more

Yes, if you cancel your Loan Protection policy within 30 days of your cover starting you’ll be refunded for any premium you’ve paid. You can find your cover start date on your policy schedule.

Learn more

If you need to make a claim, please call 13 3982 (between 8am and 5pm, Sydney time, Monday to Friday).

Learn more

Related products

CreditCard Plus

CreditCard Plus can help you repay your credit card in the event of unforeseen circumstances, including involuntary unemployment and temporary disablement due to illness or injury.

Learn more

Simple Life

Insurance for life-changing events, made simple. Cover is available to Australian permanent residents aged 18-50, with no medical questions asked.

Learn more

Fixed Rate

A Fixed Rate home loan provides the security and convenience of knowing exactly where you stand for the length of your fixed term.

Learn more

Things you should know

This advice has been prepared without considering your objectives, financial situation or needs. Before acting on the advice, please consider its appropriateness to your circumstances. This information is provided by CMLA and where we refer to ‘we’ and ‘our’, we mean CMLA.

Loan Protection is issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA) and is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. A Home Loan Protection Product Disclosure Statement (PDS) and Personal Loan Protection (PDS) are available online, from any Commonwealth Bank branch or by calling 13 3982 and should be considered in making any decision about Loan Protection. You can also download a Financial Services Guide (FSG).