NetBank Status Update

NetBank Status Update

We're continually making improvements to NetBank. In fact, we've taken out CANSTAR's award for Best Online Banking, six years in a row. Introducing new features and making NetBank more reliable than ever means that from time-to-time, NetBank or some accounts and features may not be available. We are committed to giving you as much notice as possible and apologise for any inconvenience.


(Sydney / Melbourne)

What's not available

15 April 2016

4:00am to 7:30am

NetBank will be working for most transaction and savings accounts

Between 4:00am and 7:30am some accounts and functions may not be available including:

  •          Credit/Debit Cards
  •          Travel Money Cards

Call center staff may not be able to assist with enquires on these accounts.

Our online innovations continue to revolutionise the online banking sector in Australia. Here are some of the recent changes to NetBank:

  • Goals & savings - Keep motivated to save. People who set a goal tend to save faster than those who don't. If you're planning on splashing out on a holiday, really want a deposit for a home or enough for your dream car then create a goal in NetBank. If can help you save small amounts until you reach your goal. Go to View accounts > Goals & savings
  • Overseas Travel - Heading overseas? Let us know before you go. You've booked your trip, dusted off your passport and are counting down the days until your big adventure. But have you let us know? Tell us when and where you're going so we can keep an eye out for any unusual activity on your cards and accounts. Go to More > Manage my accounts >Travelling overseas
  • Statement preferences - Switch to environmentally friendly online statements in just a few taps. When you switch to online statements you can read then anytime, anywhere. We'll email you a reminder when a new statement is ready and we'll store them securely in NetBank for up to 7 years. Go to More > Profile & preferences > Statement preferences
  • Search NetBank - Tried our new search yet? Use our search box (it's at the top of every NetBank page) and we'll take you exactly where you want to be. You've the option to check out relevant FAQs and ask our Support Community too.

Keep up-to-date

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