Help us improve our website by completing a quick survey. Start survey now

You’ll need to update your browser so you can continue to log on to your online banking from 28th February. Update now.

Close

Travel Money Card fees and charges

The Travel Money Card is not only convenient, it’s also affordable. Below are the fees and charges associated with your Travel Money Card – a small price to pay for peace of mind when travelling. If you have any questions regarding your Travel Money Card, please visit our support page.

Type of fee or charge

When you pay it

How much it is

Card issue fee online

When you apply for a new Travel Money Card online through NetBank or the CommBank app (existing CommBank customers only)

$0

Card issue fee in branch1

When you open a new Travel Money Card account in a CommBank branch

$15.00

Initial load/reload fee

When you load money onto your Travel Money Card for the first time and every time you reload additional money onto your card

$0

Note: Whenever you load money onto your card, the rate applicable will be the CommBank Retail Foreign Exchange Sell Rate at the time of the conversion. See current rate

Card replacement fee

When you ask us to replace a lost, stolen or damaged card

AUD 15.00 or foreign currency equivalent per card

Cash withdrawal fee2

When you withdraw cash.

The fee depends on the currency you are withdrawing

See the Travel Money Card Product Disclosure Statement and Conditions of Use for a complete list of fees and charges

  • USD 2.50
  • EUR 2.20
  • GBP 2.00
  • NZD 3.50
  • CAD 3.00
  • THB 80.00
  • SGD 3.50
  • HKD 17.00
  • JPY 220
  • VND 50000
  • CNY 15.00
  • AED 10.00
  • AUD 3.50

Currency conversion on purchases and withdrawals

When you use your card for a purchase or ATM withdrawal in a currency that is not loaded on your card, or when we automatically transfer funds between the currencies on your card to enable the completion of the transaction

The rate applicable is the Mastercard or Visa exchange rate at the time of the conversion plus 5.25%

Transfer between currencies

When you transfer funds from one currency to another on the same card or to another Travel Money Card account via NetBank or the CommBank app

$0

Transferring from a foreign currency to another foreign currency:

The rate applicable is the CommBank Retail Foreign Exchange Rate at the time of the conversion. The applicable rate will be shown to you when completing the transfer and prior to you confirming.

Transferring from AUD to a foreign currency:

The rate applicable will be the CommBank Retail Foreign Exchange Sell Rate at the time of the conversion. See current rate

Transfer money to another card or account3

When you transfer money from your Travel Money Card to another Travel Money Card or to a CommBank transaction account 

$0

Transferring from a foreign currency to another foreign currency: 
The rate applicable is the CommBank Retail Foreign Exchange Rate at the time of the conversion. The applicable rate will be shown to you when completing the transfer and prior to you confirming.

Transferring from AUD to a foreign currency:
The rate applicable will be the CommBank Retail Foreign Exchange Sell Rate at the time of the conversion. See current rate

Transferring from your Travel Money Card to a transaction account:
The rate applicable will be the CommBank Retail Foreign Exchange Buy Rate at the time of the conversion. See current rate

Transferring the same foreign currency from one Travel Money Card to another:
N/A

ATM balance enquiry fee4

When you request a balance enquiry from an ATM

$0

Note: Overseas ATM providers and non-CommBank and Bankwest ATM providers in Australia may charge their own fee

SMS alerts

When we send you alerts or when you request alerts of low card balance via SMS

$0

Emergency cash advance

When you request emergency cash to be issued due to both of your cards having been lost/stolen

$05

Emergency card replacement

When you request an emergency card to be issued while you are overseas if lost/stolen

$05

Card closure

When you visit any CommBank branch and ask us to close your card

$0

The rate applicable will be the CommBank Retail Foreign Exchange Buy Rate at the time of the conversion. See current rate

Important information

The Card issue fee does not apply for full-time primary, secondary or tertiary students, if the Card is purchased at a Commonwealth Bank branch. 

No charge at any Commonwealth Bank or BankWest ATM in Australia.

Transfer is only available to an eligible Commonwealth Bank account in the same name. Any ATM withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert or card replacement fee will come from the first (or sole) currency loaded on your card. As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF 302kb) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF 160kb).

ATM balance enquiries are not available at all ATMs.

Fees may be charged by other parties involved in the delivery of the emergency funds. 

Order yours online or purchase on the spot in branch.