Good Shepherd1300 050 150 (weekdays 9am - 5pm AEST) or email FIH@goodshep.org.au
Through the Financial Independence Hub, Good Shepherd helps people who have previously experienced financial abuse in their journey to long-term financial recovery - regardless of who they bank with. The service provides free specialist one-on-one financial coaching to help people impacted build confidence and capability in managing their own finances, with referrals to support services and, where appropriate, access to financial solutions like interest-free loans.
1800 ELDERHelp 1800 353 374
A national free call providing information and advice on elder abuse.
Better Place Australia1800 639 523
Supports older people in resolving conflict and preventing elder abuse. Provides a range of mediation and counselling services for families, as well as financial counselling.
Elder Abuse Action Australia EAAA knowledge hub, Compass, has information and resources available for older Australian and the broader community.
Online safety: Be Connected The eSafety Commissioner’s Be Connected program is designed to help older people navigate online banking.
Australian Red Cross1800 811 700
Australian Red Cross provides information about advocacy, relief and support services for vulnerable people in need and helps to connect migrants with essential support services.
Government – Bereavement Assistance132 300
Information on payments available when a partner, child or person someone cares for has died.
National Disability Services 1800 200 110
Australia's peak industry body for non-government disability service organisations. Collectively, 1,000 NDS members operate several thousand services for Australians with all types of disability. Refer to website for contact phone numbers in each state.
The National Relay Service (NRS) voice - 1300 555 727. TTY - 133 677. SMS - 0423 677 767 An Australia-wide telephone access service available to customers who are deaf or have a hearing or speech impairment. 24 hours a day, 7 days a week.
Capacity Australia0400 319 089
Provides free education and information sessions on advocacy services for older people and those with disabilities, such as rights and responsibilities within the aged- and community-care sectors.
Dementia Australia1800 100 500
Advocates for people living with all types of dementia, and for their families and carers. Provides support services, education and information.
Palliative care(02) 6232 0700
Improving the quality of life of patients and their families facing the problem associated with life-threatening illness.
Counselling Online– Drug and Alcohol Support
Online support and referrals to relevant state based counselling services.