Major events, emergencies & life changes
Unexpected events, such as the coronavirus pandemic, bushfires, drought, floods or storms, can have a major impact on your finances.
See our coronavirus support page if you've been financially impacted by COVID-19, or our Emergency Assistance Package if you've been impacted by an emergency or natural disaster and need financial support. You can also see our specific bushfire support and drought support services.
A serious health condition or loss of a loved one
A serious health condition can have a major financial impact on you and your loved ones. Find the financial help you need to manage this impact.
Losing a loved one is also hard enough, without having to worry about finances too.
Find the support you need with managing a deceased estate and understanding what you need to do when a loved one passes away.
If you have an eligible Owner Occupied home loan, our Home Loan Compassionate Care may be able to support you if your spouse or dependent has passed away or is diagnosed with a terminal illness.
Problem gambling & addiction
Problem gambling may not always be obvious.
If you think you or someone you care about may need financial help with staying in control of their gambling spend, discover how we can help.