Help & support
Discover how missed or late payments may impact your credit report.
Our Accessibility and Inclusion Strategy 2024–2026 (PDF) is our public commitment to accessibility and inclusion. It outlines the achievements that we made under the 2021-2023 plan, and the steps we’re taking now.
You can also read the Accessibility and Inclusion Strategy 2024–2026 in Easy English (PDF). This version provides easy to understand and concise information for people with low English literacy.
Visit commbank.com.au/accessibility for more information.
We want to know when we’ve let you down, so we can make things right. We’d also love to hear about your positive experiences when someone in our team makes things easier, quicker or special for you. You can make a complaint or give us a compliment any time.