Help & support
Easy to use money management tools to help you stay on top of your finances.
Categorise your spending and see where your money is going.
Stay on top of your bills, set savings goals and more – all in one place.
Reach your money goals with our range of savings tools and tips.
Predict bills and manage your regular payments and subscriptions in the CommBank app.
Have potential spare cash predicted and identified each pay cycle so you can grow your savings.
We can help you find government grants, rebates and concessions.
Access exclusive shopping offers from your favourite brands.
Get more out of being a CommBank customer with great deals on nbnTM and phone plans (including exclusive discounts for business owners) and conveyancing services, as well as access to wholesale electricity prices.
Customers with eligible health and life policies can utilise the AIA Vitality program to access exclusive shopping vouchers and discounts across a range of brands and gym memberships.
If you’re experiencing temporary financial difficulty or if your circumstances have changed, get in touch with us early for help. We’ll work with you on a personalised basis to find solutions to help manage your loan.
Home loan support options are available for eligible customers. Take a look at our range of options to help with your repayments.
If you're finding it hard to keep up with credit card or personal loan repayments, see how we can help.
Cost of living tips
Hear tips1 from our Personal Finance Expert, Jess Irvine, that may help you with the rising cost of living.
There are a few things you can do to bring costs down on your car, home, health and/or life insurance including:
We know you have unique needs as a small business owner. We have a range of support options and exclusive offers for business.
Find out more about the right products to support your business
Learn how a changing rate environment could impact your business and tips to prepare.
See a monthly summary of your incoming and outgoing cash flow on eligible business accounts, at a glance.
Set alerts for your Business Transaction Account in the CommBank app or NetBank and we'll instantly tell you if your account balance is low, high, overdrawn or if you've just been paid.
There are a range of resources that can help you with managing cost of living expenses. These include community and independent resources, as well as government organisations.
As a CommBank customer, you can access three confidential telephone counselling sessions, free of charge. The Customer Support Service provides informal and friendly discussions with a qualified and professional counsellor if you are in need of emotional or psychological support. You can make an appointment by calling 1300 360 793.
Get instant help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
While you’re thinking about how to cut spending or earn extra cash as costs of living continue to increase, scammers are thinking of ways to take advantage of the situation.
1 This presentation is intended to provide general information of an educational nature only. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. Terms and conditions for the CommBank products and services mentioned should be considered before making any decisions. Applications for finance are subject to approval. Fees and charges may apply.
2 Bill Sense is available in CommBank app versions 4.8 or above. We predict your bills based on patterns in your transactions, how much you pay and when. We may not predict all your bills. Our prediction date and amounts may be different from your actual bill. Check your bills and due dates to avoid late fees or paying an incorrect amount. The Bill Sense terms and conditions (look for ‘Bills and payments’) are available within the CommBank app. Bill Sense only includes Principal and Interest Home Loans in the bill calendar and timeline.
3 Ongoing eligibility conditions apply, see commbank.com.au/commbankyello for more information and the full terms and conditions. The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit or debit Mastercard, Business credit card or StepPay digital card and meet the ‘Base eligibility criteria’ in the CommBank Yello Terms and Conditions. CommBank travel money cards, corporate credit cards, business debit cards and pre-paid Mastercards are not eligible. Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
4AIA Vitality and AIA Vitality Starter are provided by AIA Australia. Eligibility for membership to the AIA Vitality or AIA Vitality Starter program arises under, and is subject to, the AIA Vitality Terms and Conditions. Access to AIA Vitality or AIA Vitality Starter is dependent upon the insurance product held. AIA Vitality partners, benefits and rewards are subject to change at any time. For the most up-to-date information and to view the AIA Vitality Terms and Conditions, visit www.aia.com.au/en/individual/aia-vitality.html
