Help & support
Discover how missed or late payments may impact your credit report.
Our goal is to be Australia’s most accessible bank
To us, that means being the most inclusive as well. In our Accessibility and Inclusion Plan 2021–2023 (PDF), we outline what we’re currently doing to ensure that we:
Complaints and compliments
We want to know when we’ve let you down, so we can make things right. We’d also love to hear about your positive experiences when someone in our team makes things easier, quicker or special for you. You can make a complaint or give us a compliment any time.