Financial hardship

    • National Debt Helpline 1800 007 007
      Offers independent free and confidential services from professional financial counsellors to help you tackle your debt problems.
    • Way Forward 1300 045 502
      A not-for-profit organisation that helps people facing long-term financial hardship manage their debts and debt negotiation where you have debts at multiple lenders. 
    • AskIzzy
      A website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.
    • Foodbank
      Foodbank is the pantry to the charity sector, linking surplus food and groceries to people in need.

Domestic and family violence

Older Australians

Family & relationships

Mental health

Legal services

    • Community Legal Centres Australia
      Community Legal Centres Australia’s website contains links to state-based community legal centres. Community Legal Centres Australia does not provide direct legal services to members of the public.
    • National Legal Aid 
      National Legal Aid’s website contains contact details for a legal aid commission in your state or territory. National Legal Aid does not provide legal advice.
    • Women’s Legal Service Australia
      Peak organisation for Community Legal Centres specialising in women’s legal issues. You can find women’s legal services in your area on their website.




Natural disaster

    • Australian State Emergency Services (SES) 132 500
      Provides assistance to many emergency situations including flood, storm, bush search and rescue, and gives relief to those impacted.
    • Australian Government Emergency Information Line 180 22 66
      Help for people directly affected by a natural disaster event, such as fire, storms, or floods, in disaster-declared areas.


Serious illness

    • Capacity Australia 0400 319 089
      Provides free education and information sessions on advocacy services for older people and those with disabilities, such as rights and responsibilities within the aged-care and community-care sectors. 
    • Dementia Australia 1800 100 500
      Advocates for people living with all types of dementia, and for their families and carers. Provides support services, education and information.
    • Palliative Care Australia 
      Palliative Care Australia’s website has a National Palliative Care Service Directory where you can find palliative care providers near you.