Help & support
Make a local or international call
Within Australia: call Cover-More on 02 8907 5641 (24/7)
Within Australia, to report a lost or stolen CommBank card: call us on 13 2221 (24/7)
From overseas: call Cover-More on +61 289075641 (24/7)
From overseas, to report a lost or stolen CommBank card: call us on +61 2 9999 3283 (24/7)
Insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia (CBA).
You need to activate the international travel insurance included with eligible credit cards before each trip in order to have comprehensive level of cover. If you don’t activate, you’ll receive personal liability cover and overseas emergency medical assistance and overseas emergency medical and hospital expenses cover only.
Terms, conditions, restrictions, exclusions (including for pre-existing medical conditions and persons aged 80 years or over for international travel insurance included with eligible credit cards or aged 74 years or over for CBA Travel Insurance), limits and excesses may apply to all insurances.
Refer to the relevant PDS for more information.
Before activating the international travel insurance included with an eligible credit card, please read the Credit Card Insurances Product Disclosure Statement and Information Booklet for more information.
Before making a decision on CBA Travel Insurance, please read the Combined Product Disclosure Statement and Financial Services Guide for more information.
CBA and its related bodies corporate do not issue or guarantee this insurance. It does not represent a deposit with or liability of either CBA or any of its related bodies corporate. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a CBA Travel Insurance policy, we (CBA) receive a commission which is a percentage of your premium.