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CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Sunday 2 November 2025

International Money Transfers, BPAY, home loan, personal loan, credit card, debit card, Travel Money Card accounts and some card settings may be affected between 2:00am - 7:30am AEDT Sunday 2 November 2025.

Tuesday 4 November 2025

International Money Transfers, BPAY, home loan, personal loan, credit card, debit card, Travel Money Card accounts and some card settings may be affected between 2:00am - 6:00am AEDT Tuesday 4 November 2025.

We apologise for any inconvenience. Thank you for your patience.

Public holiday service availability

On public holidays, our branches and contact centres may be closed or have limited operating hours.

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

We're here to help