Log on

CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Sunday, 19 April 2026

We're working on foreign currency account transfers in NetBank

Your physical cards and digital wallet will still work while we update foreign currency accounts in NetBank between 12:30am - 6:00am AEST.

Tuesday, 21 April 2026

CommBiz

CommBiz will be unavailable between 8:00pm - 10:00pm AEST.

Thank you for your patience while we work on our services.

Public holiday service availability

On public holidays, our branches and contact centres may be closed or have limited operating hours.

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

Payments scheduled over public holidays are processed on the next business day. Please allow 24 to 48 hours for funds to be received after processing.

We're here to help