CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Saturday, 16 May 2026

CommBank app

We’re working on QR Cardless from 12:00am - 5:00am AEST. While it’s unavailable, you can still pay using your CommBank card or digital wallet.

Sunday, 17 May 2026

NetBank and the CommBank app

Transfers to and from Travel Money Card, Foreign Currency Accounts and International Money Transfers may be unavailable between 1:00am - 6:00am AEST. You can still view your balance and transaction history. All other transfers will work as normal.

Thank you for your patience while we work on our services.

On public holidays, our branches and contact centres may be closed or have limited operating hours.

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

Payments scheduled over public holidays are processed on the next business day. Please allow 24 to 48 hours for funds to be received after processing.