Help & support
We take our responsibility to protect your privacy and security seriously, and have a range of security capabilities to keep your information safe. Australia Post staff are also trained to adhere to strict security and cash management practices.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
1 Bank@Post is an agency service provided by Australia Post on behalf of over 80 financial institutions. Bank@Post is available at participating Post Offices. Services available are cash withdrawals, deposits and balance inquiries. Consult your financial institution for terms and conditions of the Bank@Post service. Limits apply
2 For primary linked accounts
3 Loose coin accepted up to $20 otherwise coin must be in coin bags by denominations
As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Bank account terms and conditions are available from commbank.com.au or from any branch of the Bank. If you have a complaint, the Commonwealth Bank’s dispute resolution service can be accessed on 13 2221.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.