Help & support
We’ve been proud partners of Australia Post for 110 years, recently extending our partnership until 2032, giving you access to the widest range of options in the country. You can conveniently access over 3,300 Bank@Post Australia Post Offices.
You can easily, safely and securely complete your personal and business banking transactions at Bank@Post post offices, such as withdrawals, deposits and cash exchanges, including passbooks during normal business hours.
Bank@Post transactions may incur an assisted transaction fee. Please refer to the terms and conditions applicable to your account for more information.
CommBank customers can also use Australia Post’s ‘Cash Exchange’ service of up to $1,000 at participating post offices (a flat fee applies).
CommBank cards and Passbooks
Cheque deposits
Credit cards
Cheque deposits
CommBank Business cards
Deposit Only cards or Barcoded Deposit Slips:
We take our responsibility to protect your privacy and security seriously, and have a range of security capabilities to keep your information safe. Australia Post staff are also trained to adhere to strict security and cash management practices.
Use of the Bank@Post service is covered by the Banking Code of Practice and our Complaints handling procedure.
1 Bank@Post is an agency service provided by Australia Post on behalf of over 80 financial institutions. Bank@Post is available at participating Post Offices. Services available are cash withdrawals, deposits and balance inquiries. Consult your financial institution for terms and conditions of the Bank@Post service. Limits apply
2 For primary linked accounts
3 Loose coin accepted up to $20 otherwise coin must be in coin bags by denominations
As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Bank account terms and conditions are available from commbank.com.au or from any branch of the Bank. If you have a complaint, the Commonwealth Bank’s dispute resolution service can be accessed on 13 2221.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.
