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Banking / Direct debits

Our partnership

  • We’ve been proud partners of Australia Post for 110 years, recently extending our partnership until 2032, giving you access to the widest range of options in the country. You can conveniently access over 3,500 Bank@Post Australia Post Offices. 

    Find your closest Bank@Post Post Office

How it works

  • You can easily, safely and securely complete your personal and business banking transactions at Bank@Post post offices, such as withdrawals, deposits and cash exchanges, including passbooks during normal business hours.

    CommBank customers can also use Australia Post’s ‘Cash Exchange’ service of up to $1,000 at participating post offices (a flat fee applies).

Banking for personal customers

  • CommBank cards and Passbooks

    • Deposit up to $6,000 a day2 (cash and coin)3
    • Withdraw up to $2,0002 a day with your card, or over a 7–day period with your Passbook

    Cheque deposits

    • Allow up to 7 days for cheque deposits to be cleared

    Credit cards

    • Repayments up to $6,000 a day2
    • Cash advances up to $2,000 a day2.

Banking for business customers

  • CommBank Business cards

    • Withdraw up to $2,000 a day2

    Deposit Only cards or Barcoded Deposit Slips:

    • Deposit up to $6,000 a day (cash and coin)3
    • Deposits made using a barcoded deposit slip are available the next business day.

Protecting your personal information

  • We take our responsibility to protect your privacy and security seriously, and have a range of security capabilities to keep your information safe. Australia Post staff are also trained to adhere to strict security and cash management practices.

    Our 100% security guarantee covers any loss due to unauthorised transactions on your accounts. To be covered, you must protect your cards, devices, client numbers, PINs, passwords and any other access methods. You also need to immediately notify us of their loss, theft, misuse or any suspicious activity on your account.

We can help

Things you should know

  • 1 Bank@Post is an agency service available at participating Post Offices

    2 For primary linked accounts

    3 Loose coin accepted up to $20 otherwise coin must be in coin bags by denominations

    The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.